Show All Answers

1. What are the group class sizes?

All group classes have a minimum of three participants. Preschool classes have a maximum of four participants and many youth classes have a maximum of four participants. Our advanced swimmers in Pre-Team and Competitive Swim Technique classes max between six and ten participants.

2. What should we bring for swim lessons?

Commercially produced swim suit, towel, goggles (optional), swim cap or hair tie, swim diaper (if not potty-trained).

3. When can I register for a class?

Registration will open on the specific dates outlined in our registration portal. If you have a swimmer currently enrolled in the program, please contact your instructor two weeks prior to the end of your current session, to have a better understanding of what level you should sign up for next.

4. Is it possible to make up a lesson if a class is missed?

Due to pool and instructor availability, we are not able to provide make-up lessons. Refunds and pro-rations are not granted for missed classes or planned absences.

5. How do I cancel my lessons?

Please call our Aquatic Programming Specialist at 720-733-2283 or Learn to Swim Coordinator at 720-733-4485 before the session starts. Once a session has begun, refunds will not be granted. There will be a 10% cancellation fee charged for any class cancelled within three days of the start of a session.

6. Can my child swim before or after their lesson?

Learn to Swim registration fees include pool time (“Practice Swim”) for 30 minutes before or after your lessons for the participant only. All safety rules must be followed to ensure that we continue to permit Practice Swim each session. Should you wish to stay after using your 30 minutes of Practice Swim, or for siblings not enrolled in swim lessons, we ask you to visit the front desk to purchase a Daily Pass.

7. My swimmer is on the wait-list. How do I know if they are placed in a lesson?

If your swimmer is selected to participate from the wait-list (either somebody drops out of the class, or we create an additional section of the class), you will be notified by phone or email immediately. If you are not notified before the class starts, your swimmer was not selected. Waitlisting is free, and is useful to let us know where we may need to build a class in the future. It is always possible that a student will be moved to a different class on the first day, potentially freeing up space. So we encourage families to waitlist as necessary.

8. Are there changes in class times on a holiday?

We do not have lessons during the weeks of Thanksgiving, Christmas and Spring Break. There are also occasions where other holidays may interfere with programming, which will always be addressed at the time of registration and pro-rated for your convenience