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1. What if I have more than 10 kids at my party?

We know how difficult it can be to finalize your party guest list in advance. All party packages are designed and priced for up to 10 kids, with an additional $5 per child over 10. Please let your party host know when you arrive on the day of your party if you have more than 10 kids. They are happy to set up for your additional guests and verify additional charges.

2. What is your cancellation policy?

A full refund will be given if parties give notice at least three weeks prior to the rental date.  A half refund will be given if parties give notice at least two weeks prior to the rental date.  All parties will be encouraged to reschedule.

3. Is food and cake allowed? Is alcohol permitted?

You are more than welcome to bring in food or drinks, however you are asked to keep this in the party room. NO alcohol is allowed in the facility.

4. What age does the MAC charge apply?

Children between the ages of 1-17 are included in your party attendee count. Additional admission information is available at CRgov.com/MAC.

5. When can I get into my party room?

You will have access to your party room as soon as your party host is able to complete set up for you. Please be courteous and watch your scheduled time, as there is most likely another party scheduled after yours. We want to make sure everyone is able to enjoy their scheduled times.

6. What do I do with my belongings during the day?

You are responsible for your own belongings before, during and after your party.  You will be provided with a cart to transfer your belongings from your car to the party room and then from the party room to your car after the party reservation is over. There is also limited locker space available and patrons are encouraged to bring padlocks for extra security.

7. Is there a refrigerator or freezer for use at the facility?

No. There is not a refrigerator or freezer available for customer use at the MAC. Please plan accordingly and use a cooler to keep your items cool.

8. Can we have food delivered?

You are welcome to have food delivered for your party. 

9. Can blow up toys be used in the pool?

No. Inflatable toys, flotation devices, mermaid tails, and confetti are not allowed in the pool area. Children age 7 and under need to be accompanied by an adult in the water.

10. Do we need to bring our own towels for the pool?

Yes, you will need to provide your own towels.