Will my old punch card still work?

Yes. Until the transition is fully complete, staff will still have access to the data from the old registration system. Please note that with the new operating system, punch cards will now have an expiration date of two years past the date of purchase. Legacy punch cards from the old registration will still be honored.

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1. Why make the change to a new registration system?
2. I’ve been to the Recreation Center and the MAC dozens of times. I even have an old ID card. Why aren’t I in the system now?
3. Will my old punch card still work?
4. Why can’t I use the self check-in with my punch card anymore?
5. I am trying to log into my account on the online member portal. I forgot my password, can you tell me what it is?
6. I have Silver Sneakers/Silver&Fit/Renew Active. Do I get a member card?