Show All Answers

1. Can I cancel a swim class that has not started yet?

Yes, you can. Classes canceled three days in advance will be given a household voucher or refund for the full amount of the class. A $5 cancellation fee will be applied to classes canceled within three days of the start date.

2. Can I cancel a swim class once the session has started?

Yes, you can. However, you will still be charged for the session - even if you did not attend the classes. Special circumstances will be handled through the Aquatics Division on a case-by-case basis.

To cancel a class, call the Front Desk, 303-660-1036, email the Aquatics Division or call them at 720-733-2283.

3. What lap lanes are open now?

Lap lane schedules are available to print by visiting our expanded schedules page. This page allows you to filter and print schedules based on your interest.  The lap lane schedule is also available on our app which is available in the Google Play and/or App Store for ios by searching “RockRec”. If you would like to view the full schedule for a particular pool, you can click the link to the pool you are looking for on the left-hand side of the screen.

4. What are the pool hours? What time does the pool open?

Pool hours vary by hour and scheduled activities/programs. You can view the schedule for the specific pool you are looking for by visiting our expanded schedules page. If you would like to view the full schedule for a particular pool, you can click the link to the pool you are looking for on the left-hand side of the screen

5. Do I have to pay if I'm just watching kids swim?

All visitors, including parents and guardians, are required to pay a daily admission for each visit.

6. What is the deepest part of the leisure pool?

1. MAC: 4 feet 2 inches
2. REC: 5 feet

7. When is the splash pad open?

Splash pads operate seasonally. They are generally open between Memorial Day to Labor Day from 10 a.m. -  6 p.m. 

8. What are the ages of children to be left alone at the MAC, REC and outdoor pools?

Children ages 11 and under must be accompanied by a guardian at least 15 years of age or older, at all times, to utilize the facilities.

9. How do I view schedules for the lap, leisure and outdoor pools?

Schedules are available to print by visiting our expanded schedules page. 

To filter to a specific calendar, click "Deselect All" in the Legend Key. Then, click on the category, or categories, you are interested in viewing. Keep in mind, some schedules may not be listed as a category. View those individual expanded schedules on the left-hand navigation of this page such as Burgess Memorial Pool, Butterfield Crossing Pool, MAC Pool Schedule, REC Lap Pool Schedule and REC Leisure Pool Schedule.  

Class schedules are also available on our app which is free to download in the Google Play and Apple App Store or iOS by searching “RockRec”.