The adjusted water budget for non-residential accounts went into effect in April 2021. The new 2021 allocated water budget may have a different, presumably reduced, budgeted amount of water. At any time, if a customer exceeds their allocated water budget, they will be charged at the Tier 3 - Excessive Use rate and be charged a higher rate for water consumption.
The intent of water budgets are not to gain more revenue from customers, but to encourage more efficient water use. In fact, if customers stay within the newly adjusted water budget, this will reduce Castle Rock Water revenues with the reduction in usage.
Outreach was conducted in 2019 and 2020 regarding this change in allocated water budget to non-residential customers to provide time to make accommodations to irrigation. Please contact the Castle Rock Water billing department for specific questions on your budget and account at 303-660-1373.