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One way to attempt an apples-to-apples comparison of police departments’ staffing is a ratio of the number of police officers to 1,000 residents. Castle Rock is at the low end of the scale locally using that metric, with 1.05 officers per 1,000 residents. By comparison, Parker has 1.31 and Lone Tree 3.47.
Looking a bit further away, to other communities of 50,000 to 100,000 residents, Broomfield has 2.01 officers per 1,000 residents, Longmont has 1.64, and Loveland has 1.51.
Castle Rock Fire and Rescue Department’s 2021 Master Plan (PDF) foresees a need for a sixth fire station, to serve northeast Castle Rock, within the next five years. Additional stations may also eventually be needed to serve west central Castle Rock and possibly also southwest Castle Rock. New stations benefit the entire community because they help alleviate call volumes at existing stations. It costs about $2 million annually to staff a fire engine, which a new station would house.
The average new home built in Castle Rock is about 2,200 square feet. At $7 per square foot, the new housing construction tax would add $15,400 to the cost of that average home. It's important to note that market factors determine the price for which homes sell, and not the actual cost of construction, which includes land costs, construction materials, labor, permits, taxes, fees and other expenses.
Recent single-family home sales prices in Castle Rock are on the lower end of the spectrum when examining data for other communities in Douglas County and other similarly sized communities along the Front Range. Median August 2021 sales prices, according to REColorado:
Castle Pines: $830,000
Castle Rock: $610,000
Commerce City: $500,000
Highlands Ranch: $655,000
Lone Tree: $1,095,000
Source data: https://www.dmarealtors.com/news/market-trends/city-and-county-market-trends-reports-sep-21
The funding being requested would cover not only the 75 positions but also various equipment, training and operational needs for CRPD and CRFD.
In 2021, the average CRPD Officer’s salary is $82,238. The Town also pays an average of $29,381 per officer in payroll taxes and benefits – including retirement and healthcare. Additionally, an average of $10,707 is budgeted per officer to cover training, uniform and vehicle costs, for an average annual budget need of $122,326 per officer hired.
For CRFD firefighting/prevention/EMS staff, the average salary is $82,103. Benefits average $28,813, and $17,000 is included for training, uniforms and overtime, for a total cost of $127,916 per firefighting/prevention/EMS position.
Growth helps pay for growth, but it doesn’t generate sufficient sales tax revenue to fund the Town’s fire and police needs. Looking back a decade, in 2011, the Town collected $19.5 million in sales tax revenue into its General Fund, where fire and police expenses are budgeted. 2017 was the first full year major stores in the Promenade were open. That year, the Town collected $30.7 million in sales tax into its General Fund, so that development substantially increased the Town’s capacity to fund general service needs. But, the revenue trajectory has declined, with $37.6 million in sales tax revenue collected into the General Fund in 2020.
To fund fire and police needs over the next five years and beyond, the Town needs $76-$80 million in revenue annually into the General Fund. Sales tax currently accounts for 65% of the fund’s revenue, so $49-$52 million in sales tax would be needed. Budget projections include 8% growth in 2021, 4.5% in 2022 and 3% in each year from 2023-2026. That would mean sales tax revenues of $42-$46 million – less than the $49-$52 million needed. The new housing construction tax would be used by the Town to meet fire police needs, as well as other general service needs, over the next five years and beyond.
The Town is anticipating receiving grants and other financial contributions to construct the I-25/Crystal Valley Parkway interchange.
If the Town obtains $40 million in intergovernmental and developer contributions toward the interchange, its total TABOR revenues for 2023 could be about $120 million, or roughly $30 million over its projected TABOR revenue limit for the year. In the absence of a TABOR timeout, that means the Town would have to stop the interchange and return the contributions or cut expenses elsewhere – like in fire, police, parks and rec, or roads – by $30 million so it could issue TABOR refunds.
Further, strong sales tax revenue thus far in 2021 has created the possibility that the Town will exceed its TABOR revenue cap for this year. Granting the TABOR timeout would allow the Town to use all funds collected in 2021 – and in any year through 2030 where financial performance is strong – to meet needs while still preserving other aspects of TABOR that require voters' approval for tax increases or multiyear financial obligations.
The new housing construction tax would take effect Jan. 1, 2022, and would be applicable to any building permits pulled after that time. The lodging tax would also take effect Jan. 1, 2022, while the sales tax increase would take effect April 1, 2022, to allow adequate time to educate retailers. The TABOR timeout would apply to all of 2021 and would last 10 years, through the end of 2030.
As the Town budget is developed each year, Town staff evaluates more than 6,000 line items to identify areas of potential savings and adjusts the budget accordingly. This includes evaluation of the Town’s fleet of nearly 450 vehicles, trailers and other equipment to determine optimal replacement schedules for the best cost benefit. Additionally, Town leadership has consistently said “no” to potential service expansions, choosing to focus on core services like fire and police. For instance, the Town has not pursued adding an arts center, public internet service, a public transit system or a number of other services offered by other area municipalities, keeping its focus on community-supported priorities.
Colorado voters in 2020 repealed the Gallagher Amendment, which set residential and nonresidential property tax assessment rates in the State Constitution. Now, the State’s General Assembly sets the rates.
The residential assessment percentage for 2021 is 7.15%. At that rate, the owner of a median-valued home in Castle Rock ($449,947.50) pays $38.48 in Town property tax.
The General Assembly has temporarily lowered the assessment percentage for 2022 and 2023 to 6.8%. 2022 is not a reassessment year, so if the Town’s mill levy rate remains at its current 1.196, the owner of a home valued at $449,947.50 would instead pay the Town $36.59 in property tax next year. The Town’s mill levy rate could decline, however, due to this year’s reassessment and a provision in the Town Charter that restricts annual growth in the Town’s property tax revenue to 5.5%. In that instance, the homeowner in the example would pay the Town even less than $36.59 in property tax in 2022. The Town expects in 2021 to bring in only $1.4 million in property tax revenue.
Currently, the total sales tax rate in Castle Rock is 7.9%, with 4% of that going to the Town. Here’s how that compares to other municipalities within Douglas County:
Castle Pines: 6.75% total, 2.75% of which is local
Larkspur: 7.9% total, 4% of which is local
Lone Tree: 7.8125% total, 2.8125% of which is local*
Parker: 8% total, 3% of which is local
Posted Sept. 2, 2021; updated July 1, 2022
It’s true that the Douglas County Schools, Douglas County and the Douglas County Libraries all receive more property tax revenue from Castle Rock homeowners than the Town. And, in many areas, a neighborhood-level metropolitan district receives the most significant portion of the property tax Castle Rock homeowners pay.
Each of these entities, like the Town, provides an array of local services and is wholly independent, with a governing board whose interest is meeting the entity's own funding obligations. The Town cannot compel these groups to contribute funds toward the Town's needs, nor force them to negotiate. Given these dynamics, it’s not feasible to simply reallocate the property tax homeowners pay to these other entities to meet the Town’s needs.
The Town charges impact fees – as well as water-related system development fees – for every new home built. View current impact and system development fees. Of these fees, $1,052 goes to the Fire Capital Fund, and $526 goes to the Police Capital Fund. These one-time payments can be used for one-time purposes, like toward building a new fire station. Impact fees cannot be used to fund ongoing operational costs, like paying a firefighter or police officer’s annual salary. It's because of this that impact fees are not a revenue source able to meet the growing staffing needs of the Fire and Police departments. A video helps further explain this information.
This would have been more of a concern in the past, before a 2018 U.S. Supreme Court decision ruled that states can charge sales tax on purchases from out-of-state retailers. Since that ruling, most online retailers – including major ones, like Amazon – have been collecting and remitting sales tax to the Town when purchases are shipped to Castle Rock addresses.
The one-time funds provided to the Town through the American Rescue Plan Act only can be used through 2024 for specific, federally authorized purposes, including:
These funds cannot lawfully be used to meet the Town's public safety staffing needs; toward construction of the needed Interstate 25/Crystal Valley Parkway interchange; for Parks and Recreation purposes; nor toward trail and open space acquisition and maintenance.
The Town manages its finances conservatively and generally spends millions less each year than it brings in – this held true even during the Great Recession. Fire and police positions are in the General Fund, which had a 2020 year-end balance of $21.1 million – about $9 million of which wasn’t committed to a specific purpose. It’s not prudent for the Town to use those funds to hire additional fire and police personnel, however, because they can’t necessarily get replenished each year. CRFD and CRPD’s needs will add about $5 million in expenses in 2022 and another $4 million in 2023. (Additional costs in outgoing years are $3 million in 2024, $8 million in 2025 and $4 million in 2026.) One can see that simply using savings would not allow the Town to meet these needs, not to mention it would exhaust the Town’s savings, which is intended for use during difficult financial times or for funding extraordinary opportunities.
The Town received almost $3.5 million in federal CARES Act funds in 2020. Those funds could only be used for specific purposes related to the COVID-19 pandemic. Town Council elected to award over half of the funds, more than $1.8 million, to support small local businesses during a time of great need, rather than use those funds to support Town financial needs. The Town's funding needs are long-term in nature and require reoccurring sources, not one-time grant funding.
That’s not true. In fact, in two separate rulings, the Colorado Supreme Court – both in City of Aurora v. Acosta (1995) and in Havens v. Board of County Commissioners of the County of Archuleta (1996) – affirmed that voters can allow their local governments to keep revenues in excess of TABOR limits using parameters as broad or as narrow as they may choose.
Federal laws govern the flight patterns and noise levels of aircraft. The Town’s noise ordinance does not apply and does not have any authority over aircraft noise, as only federal law applies to this issue. Whether the aircraft is associated with Centennial Airport in Arapahoe County or Denver International Airport, only federal laws apply to aircraft noise.
Published April 19, 2022
The Centennial Airport Community Noise Roundtable was created in 2009 with the intent to reduce and mitigate noise impacts from users of Centennial Airport. This group includes representatives from the Colorado Department of Transportation, the Federal Aviation Administration and local municipalities, including Castle Rock. This group provides a means to ensure cooperation between the airport and local communities in achieving noise reductions wherever possible (such as suggesting different flight patterns for consideration by airport authorities). Additional information is available on the Centennial Airport Community Noise Roundtable website.
Aircraft noise complaints should be directed to the proper airport authority. The Town of Castle Rock is not able to take action on noise related to aircraft and directs citizens with concerns to the information below:
Noise complaints for the Centennial Airport can be directed to the Centennial Airport Authority. Complaints can be filed via the noise complaint hotline at 303-790-4709 or via the Centennial Airport website.
Noise complaints for Denver International Airport can be directed to the noise complaint hotline at 303-342-2360. More information can also be found on the Denver International Airport website.
Annexations require a coordination with a wide range of participants that include: the property owner, Town staff, County representatives, affected HOA representatives, interested citizens, many state review agencies to include the Colorado Department of Transportation. All annexations require public hearings for all to participate in front of the Planning Commission and the Town Council prior to any official approval/denial.
Public hearings and neighborhood meetings are the best place to voice your opinion. However, use of the Town’s website and writing letters to staff, the Planning Commission and Town Council are also good ways to voice your opinion.
Annexations increase traffic in and around Town borders. Prior to any annexation, a transportation study identifies the necessary road improvements to handle the increase in traffic. The annexation and zoning processes also include a Development Agreement, and that agreement decides how the development team of annexed property will pay for the necessary road improvements.
No. We currently have approximately 29,000 homes and apartments built in Castle Rock, and approvals for more than 55,000 entitled residential units that can be built in Castle Rock. Residential and associated commercial and industrial growth is likely to occur with or without annexation.
Updated Jan 20, 2023
Castle Rock Water has a long-term water plan in place that accounts for existing and future Council-approved developments. Properties that annex into the Town must also 1) convey all existing ground water rights under the property or at Council discretion pay cash in-lieu if they do not have enough ground water rights to support proposed development and 2) provide adequate renewable water resources for proposed development of the property to the Town to ensure the appropriate amount of water is available.
Lap lane schedules are available to print by visiting our expanded schedules page. This page allows you to filter and print schedules based on your interest. The lap lane schedule is also available on our app which is available in the Google Play and/or App Store for ios by searching “RockRec”. If you would like to view the full schedule for a particular pool, you can click the link to the pool you are looking for on the left-hand side of the screen.
Pool hours vary by hour and scheduled activities/programs. You can view the schedule for the specific pool you are looking for by visiting our expanded schedules page. If you would like to view the full schedule for a particular pool, you can click the link to the pool you are looking for on the left-hand side of the screen
All visitors, including parents and guardians, are required to pay a daily admission for each visit.
Splash pads operate seasonally. They are generally open between Memorial Day to Labor Day from 10 a.m. - 6 p.m.
Children ages 11 and under must be accompanied by a guardian at least 15 years of age or older, at all times, to utilize the facilities.
Schedules are available to print by visiting our expanded schedules page.
To filter to a specific calendar, click "Deselect All" in the Legend Key. Then, click on the category, or categories, you are interested in viewing. Keep in mind, some schedules may not be listed as a category. View those individual expanded schedules on the left-hand navigation of this page such as Burgess Memorial Pool, Butterfield Crossing Pool, MAC Pool Schedule, REC Lap Pool Schedule and REC Leisure Pool Schedule.
Class schedules are also available on our app which is free to download in the Google Play and Apple App Store or iOS by searching “RockRec”.
A. Children rarely display exceptional fundamentals, listening skills or patience before that time, which is not fair for the kids with whom they are trying to play up. It also poses safety issues.
B. Focus should be on fun, sportsmanship, teamwork and basic fundamentals.• Occasionally, play-ups are permitted (third grade and above), but only if / when a player displaysexceptional skills or physical development. Then, they can compete at the upper-tier level in the age group ABOVE their present level / grade.
Why?1. Our goal is to build self-esteem and leadership qualities in all players.2. If a safety issue is present due to physical development.
Try the following troubleshooting tips:
Many projects require a permit, while some don’t. If you need help determining if you need a permit, email the Building Counter with a general description of your plans. A staff member will let you know what permits you'll need (if any) and how to get started with your application.
You can check the status of your permit in the eTRAKiT Development Portal, even if you were not the party who submitted the application. Simply create a public login, and search permits by your address.
Your building permit must first be approved before you can make a payment. Payments can be made through the eTRAKIT Development Portal, in person, or by mail (checks only).
There is a 2.5 - 3.5% convenience fee associated with credit card payments. E-checks are $0.19/check and in-person checks are free of charge.
We cannot take payments over the phone.
Email the Building Counter requesting an account reset. Please include your username and email. It can take up to 48 hours for your account to be reset. You'll receive an auto-generated email containing a link to log in and reset your password. Keep in mind that the link will expire after 15 minutes of receipt.
Visit our Building Inspection page and learn how to schedule, reschedule and cancel a building inspection. You'll also find helpful information on processing times, holiday schedules and how to confirm what time your inspector will arrive.
5G is used to describe the fifth generation of wireless communications technologies supporting cellular data networks.
Local governments have very limited authority to regulate with respect to radio frequency emissions. There is a federal statute that prevents states and localities from regulating wireless facilities on the basis of the health or environmental effects of radiofrequency (RF) emissions. The preemption is found in the 1996 Telecommunications Act, 47 U.S.C. § 332(c)(7)(B)(iv). The statute and the case law interpreting it give sole authority for regulating in this area to the Federal Communications Commission (FCC). Local governments can do little more than require wireless companies to certify that they will comply with the federal regulations for RF emissions.
Local government organizations of which the Town is a part have advocated for the FCC to ensure these standards are up to date, and that they specifically address 5G technology. To date, the FCC has not come out with any regulations specific to 5G. The Town can continue to advocate, but not regulate, with respect to these issues.
To the extent that you would like to see greater local and/or state control over radio frequency emissions, we recommend you contact your Congressional representatives and advocate for a change in the law.
CodeRED is an emergency notification system that allows emergency response personnel to notify residents and business owners during an emergency.
CodeRED Frequently Asked Questions
Sign up for CodeRED and enter the required information (address, name, phone number (s), and email).
You may submit your concern using our Report a Concern portal or use the Contact Us button on this website.
If you need more information about Town events or issues, email us or call the Community Relations Division, 303-660-1365.
Our community is thriving. As more residents and business owners discover Castle Rock as a desirable place to raise a family or grow a business, it’s important to have a guiding plan. A plan helps ensure the Castle Rock we know today, remains the Town we still love in the future. A Comprehensive Master Plan defines the Town’s broad and long-term direction. Then, it defines specific goals and objectives to help guide the Town’s decisions around growth and development.
Growth is market-driven. We can’t control when there will be market interest to create new businesses and housing developments in our community. What we can influence is how that growth happens when the market is ripe.Every residential and commercial development must be approved through the Town’s planning process. As expert Town planners and engineers work with interested developers, they compare proposed plans with the Town’s Comprehensive Master Plan. Visit the Development Steps webpage to learn more about the process.
Updated Dec. 7, 2021
The Comprehensive Master Plan is meant to be a land use-focused document that accompanies the Town’s other guiding documents, such as the Transportation Master Plan and the water-related master plans. Those other documents specifically address water usage and transportation/roadways/traffic.
The existing connection between the end of Sapphire Pointe Blvd and Mesa Drive is meant for emergency access only. Converting that to a public roadway connection would add additional traffic on Mesa Drive, which the roadway was not designed to carry. Given that Mesa Drive is a two-lane rural roadway with residential driveways on it, this is not an ideal route for regional traffic to/from Interstate 25.
Updated Oct. 27, 2022
There is a planned roadway that would connect Crowfoot Valley Road to Hess Road through the Canyons Development in the City of Castle Pines. This development is located to the north and west of Crowfoot Valley Road. That roadway is slated to be constructed by the developer of that property but the timing of the full connection from Crowfoot Valley Road to Hess Road is currently unknown.
The widening has been part of the Town’s Transportation Master Plan to support projected growth. Crowfoot Valley Road is planned to be widened to a four-lane cross-section from Founders Parkway to the Town limit just north of Sapphire Pointe Boulevard. This widening project is currently part of the Town’s 5-year Capital Improvement Program plan and is slated to occur in 2024.
The widening of Crowfoot will include bike lines along the full length of the project. In addition to that, there is planned to be a regional trail connection running from southeast to northwest through the area that will cross Crowfoot Valley Road somewhere between Diamond Ridge and Sapphire Pointe.
The Town’s Master Plan traffic forecasts use the Denver Regional Council of Governments regional forecasting model in the projection of traffic. This traffic forecasting model takes planned developments into account that have been provided to DRCOG by each local agency. Given that, the majority, if not all of the planned development along Crowfoot Valley Road has been taken into account in the Town’s Master Plan. In addition to this, the Town was very conservative in the land use assumptions within the Town’s limit in the Master Plan study and assumed full build-out of the Town by 2040. Based on both of these factors, the 37,000 vehicles per day is expected to be a good estimate for future traffic on Crowfoot Valley Road.
Posted speed limits on a given roadway are set based on engineering studies and/or roadway design criteria. A speed study was done on Crowfoot Valley Road a few years ago. The speed limit within Town limits was reduced to 40 mph in the summer of 2021. The currently posted speeds on the roadway today are supported by the data collected during that speed study. As such, the speed limits will not change.
The Town’s design criteria will be used for the widening project. The lighting for the roadway will be based on what is needed for a four-lane arterial. The light fixtures are designed to minimize the unwanted scattering of light but instead, focus the light where it is needed on the roadway. There are not currently plans identified to specifically address noise levels, as there are currently more project needs identified than there are projected funds to implement them. Due to the significant costs associated with sound mitigation, measures like these would further increase the gap between wants and needs versus projected funds to complete the project. As such, other projects would need to be delayed should sound mitigation measures be included.
The Colorado Department of Transportation is responsible for the timing of the traffic signals on Founders Parkway. The red arrow was put in several years ago due to a higher-than-expected number of T-bone type collisions. In addition, it is not uncommon for a double left turn movement to have red arrows for the left turn during all times of the day. CDOT is currently running the signal so it is more responsive (i.e., shorter wait times) during lower volume times. The Town’s Traffic Engineering staff will continue to closely coordinate with CDOT on the operation of the signals along the corridor.
Initial design layouts for a roundabout at Sapphire Pointe Boulevard show that minimal additional right-of-way would be needed. However, there is space around the intersection to allow for the acquisition of right-of-way if needed. With regard to utilities, these would be identified during the design and, if needed, relocations coordinated with the given utility provider.
Feedback received from prior public outreach indicated roundabouts were not wanted. A signal will be added to the intersection of Sapphire Pointe and Crowfoot Valley Road.
The need for a traffic signal is based on an engineering evaluation that includes traffic volume thresholds outlined in the Manual on Uniform Traffic Control Devices. Installing a traffic signal before an engineering recommendation can have unintended consequences including increased crashes or increased vehicle delays.
Developments within the Town do pay impact fees per residential unit or commercial square foot constructed. These fees are collected at the time of building permit and are used for the construction of roadway widening projects. Developments outside of the Town do not contribute funds to the Town but typically have development agreements with the agency where they are located (i.e., Douglas County).
The Town and Douglas County have partnered on this project with budgeting for construction for these improvements to expand Crowfoot to four lanes. The current funding available for the project is about $4.2 million. These funds are expected to be sufficient to complete the needed improvements for the corridor. A timeframe for construction on this stretch of road is expected to be complete by Spring 2024.
You are charged for actual water usage on a monthly basis. However, a water budget is the maximum amount of water that your particular household is allowed to use. The budget is shown in tiers identifying indoor usage, outdoor (irrigable) usage, excess over budget and surcharge over 40,000 gallons. These tiers are established by your household's actual usage and are independent of your neighbors. If you use more than your water budget, additional rates apply. A water budget has been shown to be an effective water conservation tool.
Assigning different days to irrigate your yard helps manage peak water demand and pressure concerns and produces less strain on the infrastructure. Limiting the time of day to water makes irrigating more efficient and decreases evaporation. Water schedules have been shown to be an effective peak demand and water conservation tool. Residents who water outside of the water schedule could be issued a watering violation.
Castle Rock does not have a water supply problem and actually is implementing very strategic plans to ensure a long-term sustainable water future. Potential talk about our water supply and conservation measures are due to keeping our customers informed. The Town feels an informed community is an engaged one. New sources of supply, infrastructure projects and conservation measures occur in all Colorado communities-and Castle Rock Water wants you to know what our plans are. Frequently, we also ask for resident input on these plans. Sign up to join the discussion.
Especially with new development, drainage of water may be seen flowing through the yard and into the storm drain. Your home was graded with swales, directing water away from the foundation and channeled toward the sidewalk and ultimately to the storm drain. If there are excessive amounts of water or this water causes algae or ice buildup, it is necessary to look at measures to reduce it. Overwatering from you or your neighbor accounts for the primary reason for excessive water. Landscaping that has not yet matured and misaligned downspouts also cause drainage issues. Find more ways to reduce excessive water.
Public Works staff will coordinate with the Communications Department to provide an update to businesses and the community about the routes. Town Staff will install signage to guide drivers to the appropriate routes and give notice to the public. Staff are following a communication plan that includes emails to stakeholders, including: Chamber, Economic Development Council, the Colorado Motor Carriers Association, and specific businesses that have regular truck traffic. There will also be social media posts, a news release, and letters mailed to specific businesses by Town staff.
Businesses will be made aware of the truck routes and program through a robust communication plan. The Castle Rock Police Department will focus its efforts on the enforcement and education of motorists on the law. If truck drivers are traveling off route, they would need to provide CRPD evidence of business in the area to justify their presence. If needed, CRPD could dedicate members of their team for directed enforcement which can speed the educational process. Communication will continue between Public Works and the Police Department as the program matures.
Traffic counts were taken in April 2022. The counts show that of the total average daily traffic (ADT) on corridors, trucks were less than five percent of overall traffic on state highways, and between one and three percent on the Town’s major arterials. This is a below-typical percentage of trucks (usually between three to six percent) on these types of roadways. Since the overall total number of trucks routing through Town will not be influenced by the implementation of a designated truck route program, truck volumes are not anticipated to change on Wolfensberger Road, Lake Gulch Road, Highway 86 east of Founders Parkway/Ridge Road or Highway 86 north of Meadows Parkway. With the implementation of truck restrictions on Gilbert Street and Wilcox Street, there will be a very small increase in the number of trucks along Founders Parkway, Plum Creek Parkway and Ridge Road. However, the increase of trucks along these roads is anticipated to be less than 100 trucks per day. In addition, the implementation of the truck route would result in a reduction of trucks on Gilbert Street and through Downtown by 130 or fewer trucks per day.
The table below shows the existing truck volume and percent of trucks and the forecasted truck volume and percent of trucks along routes where implementation of the designated truck route program will increase or decrease overall truck traffic.
As shown in the table, the overall percent of truck traffic is expected to increase by 0.3% on Plum Creek Parkway, 0.4% on Ridge Road, 0.4% on Founders Parkway and reduce by 0.7% on Gilbert Street. Note that the above figure is an estimation and the projected five trucks on Gilbert Street are representative of local deliveries still being allowed under the designated truck route program.
Members of the Castle Rock Police Department have reviewed the designated truck route program, and feel it is a great way to keep trucks on the major thoroughfares and out of neighborhoods and residential streets. Public Works will continue to coordinate with police to address noise complaints associated with truck traffic using decibel meters. The volume level of truck noise is not likely to change.
Please refer to your eTrakit account which provides you with a complete list of required inspections and the order in which they should be performed.
You can find up-to-date information on current development on the interactive Development Activity Map. This will provide detailed information on what's happening around Town.
Subscribe to the monthly Development Highlights Newsletter to get a monthly update on various current development projects.
You also can call Development Services and speak to a planner, 303-660-1393.
You can apply for a building permit or track permits and inspections online by accessing the eTRAKiT page of our website. To speak with a building permit specialist, call the Building Division, 720-733-3527. To schedule an inspection, call our inspection line, 303-660-1341, or use our eTRAKiT system.
You can speak to a planner at Development Services by calling 303-660-1393. To find out about development activities , go to the interactive Development Activity Map. You can find zoning information on our zoning page.
The Castle Rock Comprehensive Master Plan outlines the Town’s strategies for handling future short- and long-term growth. The plan is built on four cornerstones:
Distinct Town IdentityEnsure Castle Rock is recognized and rewarded as a unique and welcoming community distinguished by its vibrant and historic Downtown, small-town character, distinct identity as the Douglas County seat, diverse and easily accessible recreation options, scenic natural environment, and family-friendly activities.
Responsible GrowthPlan for responsible development that accommodates the needs of existing and future residents while enhancing the Town’s own character, maintaining a distinct identity and ensuring we remain a vibrant freestanding community within the region.
Community ServicesEnsure quality community services and infrastructure are provided in an efficient manner to support public health, safety and welfare to maintain a high quality of life for Castle Rock residents and business owners.
Thriving EconomyEnsure Castle Rock is a self-sufficient community where people can work, live and play. This includes a business environment that offers a broad range of primary employment opportunities for residents and maintains a healthy tax base.
Based on these objectives, the Castle Rock Comprehensive Master Plan should help guide our community in making the best choices for the Town and ensure success for future generations.
Train engineers are required to sound train horns at railroad crossings for safety reasons. In 2005, the Federal Railroad Administration developed the Federal Train Horn Rule. This new set of rules established standards for how train engineers must sound the horns, including the decibel range of the horn. At the same time, the rules established criteria that would allow for local jurisdictions (like Castle Rock) to silence the regular sounding of horns if certain improvements are implemented in place of the train horn. This is referred to as establishing a quiet zone. It’s important to note that, even with the establishment of a quiet zone, train engineers can still sound the horns if they perceive a danger or a threat.
Reviewed Jan. 5, 2023.
Options for creating a quiet zone could include completely closing a crossing, installing raised medians, installing additional gates, creating one-way streets, or using horns at the gates rather than on the train – called wayside horns. The goal of a quiet zone is to reach a certain level of safety, defined in a measurement index by the Federal Railroad Administration. Any one or a combination of safety options can be used as long as they reach a certain threshold for safety as defined by that index. It is also possible that using one of the measures at one crossing can reach an appropriate safety score within that index to quiet the horn at multiple crossings located near each other, such as the crossings at Second, Third and Fifth streets.
The Town and Union Pacific will be implementing improvements to the roadway crossings at Second, Third and Fifth street crossings. The improvements include new track, extended crossing platforms, additional crossing gates, sidewalk construction and new curb and gutter along with additional signs and striping. Both the Town and Union Pacific will be constructing these improvements over the course of months, due to the complex nature of the work and scheduling constraints. Once the improvements have been constructed, the Town notifies appropriate regulating bodies that the quiet zone has been established, and the train horns will “go silent."
Updated Jan. 5, 2023.
Please call the Town Manager's office at 303-660-1374, or email us. You may also fill out this form to request an accommodation.
The Traffic Impact Analysis for The View – prepared by a licensed traffic engineer and reviewed by the Town’s traffic planner – indicates that allowed movements at the Wilcox/Eight streets intersection (referred to in the analysis as the Wilcox/Jerry streets intersection) may need to be limited in the future.
The study says the Public Works Department may ultimately wish to disallow left turns from Eighth/Jerry onto Wilcox, to head north, in order to maintain performance levels at that intersection.
Posted Feb. 16, 2021
Do we have a plan of open space to acquire to provide that land for these downtown residents to access? Could we ask developers to dedicate open space elsewhere in town, as close to downtown at possible, to provide open space for this population that they’re bringing to town?
Regarding B&B Cafe, Town staff is not aware of a change of ownership, nor any new development plans for this area. We’d recommend you contact the business directly for confirmation. View the Development Activity Map for information on all active development projects.
Since 2008, the goals for Downtown Castle Rock have included having a welcoming, friendly Downtown core; enhancing the area’s historic character; providing easy access to trails and open spaces; and ensuring public spaces and event areas that are family friendly.
These goals were outlined in the 2008 Downtown Master Plan – a 20-year plan for the evolution of Downtown Castle Rock. Work on the plan began in 2006 and was guided by an advisory commission, along with input from more than 600 community members. Adding residential uses Downtown has been an important part of this plan also, as residents Downtown help support our small businesses.
View the entire Downtown Master Plan.
Planning for parks and open space, current facilities and acreages, and plans for future needs, can be seen in our Parks and Recreation Master Plan. The Town currently owns and manages approximately 3,000 acres of open space, which along with Douglas County and HOA-owned open space, accounts for about 28% of Castle Rock’s total land area. This percentage will grow to over 30% in the future. In addition, Castle Rock will continue to meet the Municipal Code requirement of 8 acres per 1,000 residents for parkland as the community grows.
Castle Rock residents living Downtown have direct access to extensive open space areas along the East Plum Creek Trail and nearby parks, including Festival Park and the Douglas County Fairgrounds by way of the Sellars Gulch Trail.
Updated Dec. 29, 2022
As of August 2022, there are no formal land use applications or pre-application meetings scheduled for the Barn or the Emporium properties. Any such proposal would require a site plan that would go before the Town’s Design Review Board. Stay up-to-date on land-use public hearings by subscribing to the Public Notices calendar at CRgov.com.
Updated Aug. 31, 2022
Buildings built in the historic Downtown area before 1945, or buildings that have a landmark designation, require a recommendation from the Historic Preservation Board if they are historic landmark properties and approval from Town Council before they can be demolished. If the building was built after 1945 and is not eligible for landmark designation, the owner must obtain a demolition permit from the Development Services Department.
When reviewing a demolition request, the Board and Council use the following criteria:
Allowable building height depends on where the building is located Downtown.
There are three districts in Downtown – the Core District, and the North and South districts. The Downtown Core District is bounded by Fifth Street on the north, the railroad tracks on the east, Second Street on the south and Interstate 25 on the west. Building height in the Downtown Core District is limited to four stories, with a maximum height of 60 feet. A landowner may request one additional floor, with a corresponding increase in building height, in the Downtown Core District. The Design Review Board, which has the authority to review building heights in Downtown, may, at its discretion, grant an additional floor request after considering the following criteria:
The North District is bounded by Wolfensberger Road on the north, the railroad tracks on the east, Fifth Street on the south and I-25 on the west. The South District is bounded by Second Street on the north, the railroad tracks on the east, the Safeway shopping center on the south and I-25 on the east. Building height in the North and South districts is limited to six stories, with no maximum height limitation. The Board, at its discretion, may grant two additional floors in these districts.
The Dawson Trails property, on the south side of town, west of Interstate 25, is zoned to allow around 600,000 square feet of commercial retail spaces where a grocery store could go in. The property owner is working with retailers interested in grocery operations, which include discussions with a Costco Wholesale Club. There is additional property within the Town zoned for commercial grocery store uses. If King Soopers, or other grocery store chains, seek to expand or open new stores, the Town is ready to work with them. Much of Castle Rock was zoned in the 1980s; however, it has taken decades to build out to current levels. Additional residential uses in the Founders/Terrain areas have been planned for some time, and the retail/grocery market will respond with expansion or new stores when needed. To learn more about the approved zoning for properties within Town, view the zoning map.
Posted on Sept. 21, 2022
The Town does not require the installation of electric vehicle (EV) charging stations at gas stations or convenience stores. Individual businesses, including gas stations and convenience stores, are able to install EV charging stations on their property at their discretion as long as they apply for the appropriate permits and receive the necessary approvals. Various businesses have installed EV charging stations in their parking lots over the past few years, including retailers.
Posted on Jan. 21, 2022
The application remains under review with the Town. Staff completed a second review in November of 2022. The application has many outstanding issues and will look to re-submit and schedule a second neighborhood meeting some time in 2023. The project is referred to as Chateau Valley and is proposing to construct approximately 297 single-family homes and 63 paired homes (126 dwelling units) for a total of 423 units.
Updated Jan. 3, 2023
If that’s not In the proposals, could town make that a priority as we negotiate with developers?
The Pine Canyon rezoning application is currently under review for development with Douglas County, not the Town.
The Pioneer Ranch annexation was originally submitted in May 2018 and is currently pending resubmission. Learn more about the proposal.
Developments within the Town must have a minimum of 20% open space, either public or private. We also require dedication for public land to be used for parks, schools and, potentially, additional open space. However, we don’t have any requirements on preserving trees.
The Town recognizes the value of the forested areas on these properties, not only for its beauty and uniqueness in an urban area, but also for wildlife habitat it provides.
You can view the Town’s Zoning Map to see how land in Castle Rock is currently zoned. The Development Activity Map shows you where development projects are being built as well as proposed projects. You can also subscribe to our monthly Development Highlights Newsletter to get the latest updates and photos of various current development projects in town. For more information about zoning or development activity, email firstname.lastname@example.org or call 303-660-1393.
Much of Castle Rock was zoned in the 1980s and 1990s, and landowners are legally entitled to develop the land according to previously approved zoning requirements. Town Council is obligated to honor the legal contracts of the past.
If a landowner seeks new zoning or rezoning of their property, there are specific zoning criteria that Town staff, the Planning Commission and Town Council must use to evaluate when determining if a zoning request should be approved.
Neighborhood meetings and public notice are required prior to the zoning hearings.
The Planning Commission reviews the request and makes a recommendation to Town Council, which makes the final determination. Town Council is required to objectively review the request based upon 1) the facts and circumstances brought to the attention of the Council in the hearing process, 2) the 2030 Vision and the Comprehensive Master Plan and 3) all development codes.
A property search tool is available on the Douglas County Assessor’s website at douglas.co.us/assessor.
Much of Castle Rock was zoned in the 1980s and 1990s, and landowners are legally entitled to develop the land according to previously approved zoning requirements. While Town Council is obligated to honor the legal contracts of the past, there are plans in place for responsible, quality growth. The Castle Rock Vision 2030 and 2030 Comprehensive Master Plan outline policies and goals to continue quality growth and add a diversity of businesses and housing options.
Responsible, quality growth is a combination of many things. It’s having strategic plans in place for water, transportation and public safety to make sure services like emergency response times aren’t compromised by population increases. It’s valuing land conservation, with an average of 30 percent of our community being preserved as open space. And, it’s development codes that require height limitations to protect the incredible views and buffer zones between residential and commercial developments. Most importantly, smart growth is a vision for the future.
The Town also requires new development to pay impact fees and system development charges to provide revenues to support growth-related infrastructure needs, such as water supply, adding capacity for streets, and building new parks and fire stations. These funds allow for additional Town infrastructure necessitated by growth.
The Town can’t stop Colorado’s growth, but it can insist on quality growth in our community.
An informative video has been created to explain how the Town plans for growth and quality development. Watch the video at https://www.youtube.com/watch?v=B6MrpXAnXDM and learn more at CRgov.com/planning.
There are no current plans for a Trader Joes in Castle Rock.
large greenbelt funded by Douglas County?
The Town of Castle Rock 2030 Comprehensive Master Plan does list a goal of working to ensure that Castle Rock maintains a physical separation from abutting towns, cities and development outside of Town limits. While there is no set metric of what the separation will look like, the Town is open to all available tools, which may include land purchase, dedication through development activity and working with current and future land preservation programs of partner government agencies to achieve the best separation possible.
A site plan is under review for a Dunkin' Donuts in the Founders Marketplace located on near the southeast corner of Hwy 86 and Founders Parkway. You can view plans for this project through the Development Activity Map, and also subscribe via CRgov.com/NotifyMe to stay up to date about future meetings or public hearings.
As part of the Dawson Trails Planned Development a Costco is being planned. Costco could open sometime in 2025 at the same time the Crystal Valley interchange is completed.
Annexation is the process by which a property becomes incorporated into the Town of Castle Rock’s jurisdiction. With that annexation, the area benefits from services the Town provides, such as public safety, snow removal, street maintenance, park maintenance and more. It also means taxable units or sales tax from that property help pay for those services. All annexation proposals must follow a State-mandated process, which includes public hearings. As part of that process, Town Council must make three decisions:Substantial Compliance: Does the annexation petition comply with State Code?Eligibility: Is the property eligible to be annexed in accordance with State Code?Annexation: Should the property be annexed?The Town has several proposals under consideration. Learn more and view the annexation proposals at CRgov.com/Annexation.
Like in most municipalities, all development – including building, planning and zoning – is handled by the Town’s Development Services Department. A new development must start with a proposed plan.
The plan is submitted to Development Services, which is staffed with experts. Engineers, community planners and designers evaluate the plan on everything from traffic and water impacts to design and aesthetic standards. Their goal is to ensure every new development not only matches the community’s vision but also makes technical sense and, above all, is safe to use. Then, the public process can begin. Planned developments are presented to the public through Planning Commission, community meetings, and Town Council. Then, staff follows up with developers to ensure public comments taken at public meetings are incorporated into the plan to the extent possible. You can see the projects going through this process using the map at CRgov.com/DevelopmentActivity. Sometimes, if the zoning use on the area is already in line with what the developer is proposing, it can be reviewed and approved by staff.
It’s important to know this process is market-driven. When the economy supports new amenities, developers will approach the Town with their ideas.
The property at 468 Ridge Road was annexed into Town in 1987, with zoning that generally allows churches, public meeting and assembly facilities, a daycare and/or a parochial school. Other uses would require the property to go through a rezoning process, with public hearings to determine uses in the best interest of the community.
Over the past few years, Town staff has received general questions from the landowner or other developers about the property, but no formal application to rezone it has been submitted. Recent inquires have included rezoning to allow a self-storage facility; adding a car repair function to the existing home on the property; or rezoning for general business/commercial uses. In response to these inquiries, Town staff provided information that these industrial and commercial uses are not considered compatible with the surrounding residential uses. The process to take forward any of these proposals – including neighborhood meetings and public hearings – was explained, but the interested parties have never moved forward with an application.
Staff is not aware of any inquiries to rezone the property to allow a public park, which is a use that is compatible with the surrounding residential neighborhoods. Town Council makes the decision on applications for rezoning.
Published April 20, 2022
Potential developers of this parcel have spoken to the Town on occasion over the past several years, but no applications have been submitted at this time. If an application is submitted, it will be posted on our Development Activity Map.
The Town has not received a formal proposal from the Church of the Rock.
The Town was invited to and participated in a meeting in early October that explored the options for the church site. The Douglas County Housing Partnership, which is planning to partner with the Church of the Rock on the potential project, applied for the charrette through the Housing Colorado Design Charrettes Program to look at the feasibility of constructing multifamily housing on the Church of the Rock property to allow for affordable family housing, community supportive transitional housing and emergency housing for individuals experiencing homelessness.
If Church of the Rock submits a formal proposal to the Town, they will need to follow Town Code. The property’s current zoning doesn’t allow housing. If the church wants to pursue changes to the zoning, an application would need to be submitted to the Town. Before an application is submitted, they would have to hold a public neighborhood meeting. At least three public neighborhood meetings would be required as part of the process.
There are criteria established in Town law that guide how staff looks at applications. Staff evaluates if the proposal complies with the Town’s Comprehensive Master Plan and if it’s compatible with adjoining properties, and they review it for any other issues associated with the proposal. Ultimately, the proposal goes to a public hearing at the Planning Commission, which Town Council has appointed to make recommendations for land use items. The Planning Commission would then provide a recommendation to Town Council.
Town Council consideration requires one formal public hearing. If the ordinance is adopted on the first reading at the public hearing, it would then be considered at another Town Council meeting for second and final reading and approval. Council and Planning Commission consideration is done in a quasi-judicial fashion, meaning they have to apply Town law to the facts presented and they have to make a determination on whether or not the application meets Code requirements and therefore determine if the application would be approved or denied.
The Meadows Town Center is zoned for mixed-use development, which includes retail, office space, commercial and residential uses – single-family homes (attached and detached), condos, townhomes and apartments. It’s zoned for a maximum of 3,679 dwelling units and a maximum height of 60 feet, and up to 75 feet if approved by a Use by Special Review.
At the April 5, 2022 Council Meeting, Town Council directed staff to use the Town’s American Rescue Plan Act (ARPA) funds toward road projects as recommended. To date, an affordable housing project has not been part of internal Town discussions on the topic. Historically, the Town has supported affordable housing within the community as a participant in the Douglas County Housing Partnership and not through direct projects.
Grocery tax revenue came in at about $9.38 million in 2021, making up 14 percent of the $66 million in total sales tax revenue for the year. Grocery tax only applies to food purchased at the store and then eaten at home. Other items such as paper goods, cleaning supplies, toiletries and even foods that can be immediately consumed, such as prepared sandwiches, are taxed separately from groceries.
No, renewable water is funded through growth-related revenue from new development in Castle Rock, as well as from fees on monthly water bills. The Town’s water funds are classified as enterprise funds, meaning they legally can receive only minimal tax support.
Yes. Part of the Town’s sales tax revenue is allocated to the Transportation Fund. That fund provides for maintenance of streets – including snow removal – as well as for capital projects. Elimination of the grocery tax would impact the resources available annually for street maintenance and construction.
Using preliminary 2021 year-end numbers, the Town estimates it will end 2020 with $38.4 million available in the General Fund. Of this total, approximately $26.3 million is unobligated or not already designated for a particular use. The Town believes this reserve amount reflects sound cash management in the event of an economic downturn, given the Town’s annual General Fund expenditures exceed $55 million.
Your tax money supports the Town’s Fire and Rescue, Police, streets, Parks, Open Space, Recreation Center and administration services.
No. The Town is a full-service municipality, offering police, fire and rescue, parks and recreation, water, building/planning/zoning, and roads/public works services to the community. However, other public entities work within Castle Rock, too. For example, Douglas County provides social, correctional and other services; CDOT maintains traffic signals on and near state highways; and the Douglas County School District is responsible for oversight of local schools. There’s even a separate cemetery district. Waste removal, meanwhile, generally is handled privately, or by a homeowners’ association.
No. Local schools – including teacher salaries and building maintenance costs – are funded through the Douglas County School District. More information about funding for Douglas County schools can be found at dcsdk12.org.
Several neighborhoods in Castle Rock have Metropolitan Districts, “Metro Districts” for short. These Metro Districts are separate governmental entities and are usually created by the developer/property owner at the time of initial development of the neighborhood or subdivision to allow for a special, localized mill levy to be imposed for certain development-related improvements (local streets, waterlines, landscaping, neighborhood amenities, etc.). These mill levies continue to support debt payments for initial improvement costs, some maintenance and new enhancements and other items set out in the approved service plans for the Metro Districts.
Metro Districts – and their mill levies - vary widely throughout Castle Rock as shown in this Town-prepared report.
Since the Metro Districts are separate entities, specific budget questions should be directed to your Metro District.
Businesses selling tangible personal property in the Promenade area have an additional Public Improvement Fee (PIF) that is assessed and remitted to the metropolitan district in that area. The metro district uses that revenue to repay debt that it issued to construct the infrastructure to develop the area.
Castle Rock’s combined sales tax rate is 7.9 percent, which includes State (2.9%), County (1%) and Town (4%). The receipt also indicates taxes charged by other jurisdictions, which, in some cases, tax items at a different rate than the Town. For example, the Town taxes food for home consumption (gallon of milk, loaf of bread, etc.), but the State of Colorado and Douglas County do not. Therefore, for all food for home consumption, the only tax that should be applied is at the 4% rate. However, there are many things everyone taxes, such as laundry detergent, which would have a tax rate of 7.9%. The different rates are broken down by the grocery store’s system, which charges the correct tax on each item, according to the jurisdiction’s tax base. Therefore, it would be incorrect to add up all the percentages to 10.8 percent. Rather, the receipt shows a breakdown of various jurisdiction’s taxes.
A balanced budget is a core part of the Town’s annual planning efforts. In fact, state law requires local governments to balance their budgets. We wouldn’t have it any other way.
The Town does not prohibit any trees for Castle Rock residents. There are, however, some limitations for commercial / nonresidential properties. Landscapers for those properties must stick to Castle Rock Water’s approved plant list. Additionally, some homeowners associations may have restrictions on tree types. Check with your individual HOA before starting a landscape project.
While the Town does not prohibit anything for residents, there are some recommendations. The Plant Finder at CRconserve.com is a great resource. Additionally, we discourage residents from planting anything highly flammable like juniper or spruce trees.
Updated Jan. 21, 2022
developers be asked to plant Ponderosas instead of deciduous?
Currently, developers must plant large-canopy deciduous trees along their streetscape and are allowed to have 50% deciduous and 50% evergreen trees throughout the rest of their project. Learn more about the requirements in the Landscape and Irrigation Criteria manual: http://crgov.com/DocumentCenter/View/30191/2021-Landscape-and-Irrigation-Criteria-Manual-. While the manual incorporates requirements from several departments, changes would be managed through Castle Rock Water, and approved by Town Council.
A residency requirement exists to be a member of most Town boards and commissions. There are a few exceptions: members of the Design Review Board, Downtown Development Authority, Historic Preservation Board and the Public Art Commission are not always required to be residents, but they must meet other criteria as outlined in each group’s bylaws. All other boards and commissions require members to be residents.
Posted on Feb. 10, 2021
The Colorado General Assembly in 2019 passed House Bill 1050. Among the legislation’s provisions are that an HOA cannot prevent xeriscaping or hardscaping but may set standards for those landscapes. Please reference the legislation for additional detail: HB 19-1050 (pdf). Additionally, you may wish to contact the State’s HOA Information and Resource Center, which serves as a resource for consumers to understand their basic rights and duties under the Colorado Common Interest Ownership Act, for additional information: https://dre.colorado.gov/hoa-center.
Posted Feb. 3, 2021
Prior to 2005, portions of the Town were part of the Regional Transportation District, which operates the Denver area light rail and bus systems, along with other services. Service for Castle Rock was very limited, and residents did not believe they were getting adequate service for the amount of taxes paid. In 2005, Castle Rock residents voted “all out” of RTD and the associated sales tax.
The Town does not have any current developer inquiries for additional grocery stores. Grocery stores in Town currently include King Soopers, Safeway, Sprouts, Vitamin Cottage, Sam’s Club, Walmart, Target and Whole Foods. As part of the Dawson Trails Planned Development a Costco is being planned. Costco could open at the same time the Crystal Valley interchange is completed, in approximately 2025.
Ordinances and the Town Code are generally changed through actions of Town Council at Council meetings. A constituent may address Town Council during unscheduled public comments at a Council meeting and/or contact his/her Councilmember regarding his/her proposal.
The Town does not provide trash removal or recycling services. Neighborhoods with homeowners associations may provide trash removal through the HOA. Those in areas without an HOA must obtain individual service. There is a community recycling center that operates 10 a.m. to noon Saturdays at 701 Prairie Hawk Drive. Visit their website for additional information: https://sites.google.com/site/communityrecyclingcenter/.
There are three ways to provide feedback for the official record of a Town Council meeting. First, you can attend the meeting and speak during the time allowed for public comment. Second, you can submit an email or call the contact listed for the agenda item for which you’d like to provide feedback. Finally, in some instances, there are online feedback forms set up on the Town’s website to collect feedback on certain items on the Council agenda. You can view Council agendas at CRgov.com/Council.
As per Town Code 9.16.030, which addresses prohibited acts, no person shall use permissible fireworks except on the 4th of July between the hours of 8 a.m. and 10 p.m. If the Town is under Fire Restrictions, no fireworks are allowed at all.
The Town of Castle Rock does not regulate short term rentals such as Airbnb or VRBO. However, all businesses must obtain a Town business license and collect and remit applicable lodging and sales tax. You can find the business license application online at CRgov.com/tax.
Weekend home builder signs (Richmond, KB, DRHorton, Kaufman, etc.) I have previously raised this concern to Town Council, Town Manager, Planning/Zoning and was told that the Town does not have money in the budget to enforce. I don't believe this excuse when I see the Town "blow" $1.4M on an unnecessary round about.
Town staff enforces sign violations during normal business hours. When violations are observed and reported outside of regular businesses hours, the violations and the responsible party are notified by the Zoning staff on the next working day. Town staff typically will do a sweep Friday afternoon and early Monday morning to stay on top of illegal signs.
Town Council meets on the first and third Tuesdays of each month. Town Council can also schedule special meetings. Get details on meeting dates and times, and see what’s on the agenda, at CRgov.com/Council.
If you can’t attend in person, watch online or on TV. Town Council meetings are broadcast live at CRgov.com/WatchCouncil, where you can also find a recording of the meeting the next day. Town Council meetings are also broadcast on Channel 22 for Comcast Cable Subscribers several times each day.
The No Knock List allows residents to opt out of door-to-door solicitation and sales. Any issues with a solicitor not following the guidelines of the Town No Knock ordinance may be reported to the Castle Rock Police non-emergency line at 303-663-6100. If possible, contact the police while the solicitor is still in your neighborhood. Please note, civic, religious, charitable or political causes are not required to register with the Town or held accountable to the No Knock ordinance requirements. Learn more at crgov.com/NoKnock.
Town Council approved a construction contract and renovations to Mitchell Gulch Park began in October 2022. The improvements are currently scheduled to be complete by late summer 2023. You can find more information about the project including a renovation master plan and future updates on completion dates on the Park Improvements webpage.
Published Jan. 23, 2023
Rental rates for the Millhouse vary depending on the day of the week. Monday through Thursday the Millhouse may be rented for $300 per hour, and Friday through Sunday the rate is $600 per hour. Nonprofit rates are available with proper documentation. Rental rates include a guest service representative who will be onsite throughout your event and can help with setup. The grass area to the east of the Millhouse can be used for larger functions and is included in the rental fee. More information about the facility and rentals is available on the Millhouse at Philip S. Miller Park webpage.
Published Nov. 8, 2022
We are not currently planning a new park along Gilbert Street nor considering a name change to Centennial Park.
hill where the fireworks shoot off from in The Meadows?
The Town does not currently have another incline in the works but will keep it in mind. Meanwhile, you may wish to check out the incline at Rueter-Hess, in which the Town is a partner.
Posted on Feb. 11, 2021
Land dedication requirements and funding sources have been developed to accomplish all of the community’s parks and recreation goals over time. In regard to parks, Castle Rock Municipal Code requires new development to provide 8 acres of land for parks per 1,000 residents. The Town currently meets and will continue to exceed that standard. Impact fees charged for new home development provide funding for new park construction. Cobblestone Ranch Park is the latest example of park land dedicated to the Town and developed using impact fees.
All new developments are also required to provide a minimum 20% open space dedication. At this time, approximately 27% of the total land area within Castle Rock Town limits is zoned open space. This percentage will increase to about a third as the community continues to grow. Ridgeline and Memmen Ridge open spaces are good examples of open space dedicated through development.
Trails are funded through sales and use taxes, as well as grants. The Town continues to construct new paved and unpaved trails each year for recreation and transportation purposes, such as the East Plum Creek Trail or Hangman’s Gulch Trail systems.
Impact fees on new development have also been previously used for the 2006 expansion of the Castle Rock Recreation Center and the development of the Miller Activity Complex. Currently assessed impact fees on new development will also be an essential revenue source for any new indoor recreational development.
The Parks and Recreation Master Plan and Strategic Plan have identified the need for an additional recreation facility. The study considered potential public / private partnerships and explored the potential to construct facilities that typically are not provided by the private sector – such as gymnasiums and competitive aquatic facilities. The timing of a new facility will be dependent on resources and project priority. Stay tuned for Council meeting details and presentation dates at CRgov.com/Agendas. Or, signup for Town Council update emails at CRgov.com/NotifyMe.
(Updated Jan. 31, 2023)
Motorized recreation vehicles, such as motorbikes, motorcycles and all-terrain vehicles are not allowed on trails or open spaces. While the Town does not have a specific ordinance on electric bikes, according to State law, electric bikes or e-bikes that reach 20 mph or less (designated as Class 1 and 2) can be ridden on bike, pedestrian or multi-use paths.
This undeveloped land is part of the Town’s Mitchell Gulch Park. Someday, the Town would like to expand the park and improve this area. There are no formal plans at this time. Information about active development projects is on the Town's Development Activity Map.
The Town does not maintain, and has not improved, the rock scramble that is the ascent and descent to and from the top of Castle Rock. If you are a skilled climber or hiker, you can probably make it to the top. Climbing to the top is not generally illegal, but it is not recommended. You are responsible for your own safety and your decision to leave the trail.
The Rock has sheer walls that drop 50 feet or more, and falls have resulted in serious injuries and deaths. The climb down is more difficult than the climb up. Do not risk your life by depending on vegetation to stop a slip.
Climbers can be held responsible if hiking outside the park’s hours of dusk to dawn, if creating a dangerous condition such as kicking rocks off of the summit – even if on accident – or for requiring an emergency response.
Current zoning requires that the Rock remain in a natural condition. The Town does not have any plans to construct a staircase to the top.
The Town maintains the Star, a flagpole and security cameras on top of Castle Rock. Skilled workers from the Fire and Parks and Recreation departments make the climb, using safety gear as necessary, to perform needed maintenance.
An indoor ice rink is something the Town considered in its Recreation Facility Feasibility Study. The Town knows hockey and ice skating are popular in Colorado. Most ice rinks in Colorado have been built through either a public/private partnership or by a dedicated funding source, such as taxes (some of that is due to the cost to build and maintain them). While there has been some interest from the private sector in building a new ice rink in Castle Rock, no construction is currently planned. In the meantime, South Suburban Parks and Recreation District has an ice rink. The City of Castle Pines is considering a partnership with Dawg Nation. Currently, there is an ice rink Downtown at Fifth and Perry streets that is generally open each year from Starlighting in November through Presidents’ Day.
Stay tuned for Council meeting details and presentation dates at CRgov.com/Agendas. Or, signup for Town Council update emails at CRgov.com/notifyme.
This project was proposed as a public/private partnership in 2015 between the Town of Castle Rock and Snowsports 365. At this time, the Town has not received a request from Snowsports 365 to move forward with development of facility, which is dependent on a private investment. The potential for this project still exists, but we do not have a timeframe for development.
Overall, 28 percent of Castle Rock is currently dedicated to parks and open space – either public or private. Town planners estimate that more than a third of Castle Rock’s total area will be dedicated to open space when the Town is fully built out. (View our map, which shows both current and planned parks and open space.)
Remember, what looks like open space may not be defined as open space. Some areas of Town may look like open space because there is nothing built there. In fact, many of these “open” areas of land were entitled for development in previous years – some back to the 1980s. Along with market demand, these developers are following through on the use of those entitlements.
Castle Rock is 34.31 square miles (or 21,958 acres). Here is a breakdown of parks and open space within Town:
Between 2019 and 2020 the Town added:
Learn about the Town’s parks and open space at CRgov.com/Parks.
(Updated Feb. 1)
The Town of Castle Rock has a municipal ordinance as it pertains to the use of firearms. Castle Rock Municipal code 9.04.160 – Discharging weapons states it is unlawful for any person, except law enforcement officers in the performance of their duties, to fire or discharge within Town limits. Discharging a firearm to protect livestock from wildlife is not accepted under the municipal code. It is worth noting, chickens are not considered livestock according to the Town of Castle Rock Municipal code 6.02.030, where livestock is specifically defined as horses, mules, sheep, goats, cattle, swine, geese, pigeons, turkeys, pea fowl and guinea hens. For more information on requirements for chickens and ducks in the Town of Castle Rock, please read Municipal code 6.02.250, or call the Castle Rock Police Department’s Animal Control Unit at 720-733-6063.
Castle Rock Police Department officers can make a stop on a Commercial Motor Vehicle for any violation of Title 42/Model Traffic Code. CRPD will be teaming with the Colorado State Patrol in 2023 to conduct commercial motor vehicle inspections with an emphasis on proper compression engine brakes.
Updated Jan. 17, 2023
Seven factors are considered when determining whether the Town should be placed under fire restrictions. These are: 1 & 2) two different evaluations of the moisture content of plant materials; 3) the current fire danger rating from the National Weather Service; 4 & 5) the resources available to fight fires and recent incidences of fires; 6) whether adverse fire conditions are predicted to continue; and 7) the local fire preparedness level as set by the National Multi-Agency Coordination Group.
If specified criteria are met related to at least three of these factors, Stage 1 restrictions are considered. Once a fourth condition is met, Stage 2 restrictions are considered. Conditions are evaluated for the Town as a whole and not for certain areas, although moisture levels may vary throughout Town given how rainfall tends to occur here.
It’s important to note that while the rapid downpours that are typical in summer in Castle Rock generally help increase the moisture level of grasses, they typically do not provide great amounts of moisture for larger, more flammable plant materials like scrub oak and trees. Additional factors including heat, relative humidity and wind also come into play when recommending fire restrictions.
Castle Rock Water’s goal is to check each fire hydrant in Town annually. Additionally, CRFD checks hydrants when they respond on fire alarm calls, natural gas leaks and other requests for service.
In its most recent Insurance Service Office evaluation in 2021, the Town received a score of 39.37 out of a possible 40 for water supply, reflecting well-maintained hydrants and overall water system.
Published Jan. 24, 2022
To report speeding traffic, call the Castle Rock non-emergency line at 303-663-6100 or Report a Concern. When prompted to select an issue type, choose Speeding Traffic. Castle Rock Police will be notified of your concern.
For signs on Town streets, the Castle Rock Police Department would be the enforcing agency. Violations can be reported to the non emergency Police line at 303-663-6100 or Report a Concern. When prompted to select an issue type, choose "Vehicle parked in the same place..." The Castle Rock Police Department will be notified of your concern.
Both are illegal. Vehicles must park with the flow of traffic and cannot park on the sidewalk.
Dirt bikes that are registered with the State are legal to drive on streets. As to the open space, if someone has permission from the property owner - the Meadows HOA, in this case - to use the property in that way, they may. If they do not have permission from an HOA representative, then riding in that area could be considered trespassing and/or damaging property.
It shall be unlawful for any person to drive, ride upon or engage in the recreation use of any motorized recreation vehicle within the Town upon any private lands, other that his or her own, unless the use thereon has been specifically authorized by the Town, or unless written permission has been secured from the owner of the land allowing such use and such permission is in the possession of the person so using the land.
With the passage of the Colorado Medical Use of Marijuana, Initiative 20 (in 2000), and the Colorado Marijuana Legalization Initiative, Amendment 64 (in 2012), marijuana use (subject to certain restrictions) was legalized in the State. Article XVIII of the Colorado Constitution, Section 16 (3)(d), titled “Personal Use and Regulation of Marijuana” states: Notwithstanding any other provision of law, the following acts are not unlawful and shall not be an offense under Colorado law or the law of any locality within Colorado or be a basis for seizure, or forfeiture of assets under Colorado law for persons twenty-one years of age or older: (d) Consumption of marijuana, provided that nothing in this section shall permit consumption that is conducted openly and publicly or in a manner that endangers others. A number of Colorado statutes also govern various aspects of marijuana use. Generally, property owners are permitted to make their own choices about marijuana use on their property. However, there are a number of considerations that need to be taken into account when making determinations surrounding the “legality” of marijuana use, on private property, which are driven by particularized factual circumstances. Accordingly, we are not in a position to make global statements about any specific situation. The Castle Rock Police Department is sworn to enforce the laws and it is committed to doing so.
Although no community is immune from crime, Castle Rock is a very safe community. Castle Rock Police Department (CRPD) strives to keep up with population growth as we continue to provide a high level of public safety service to the community. It is worth noting the Town of Castle Rock has received continued recognition as being among Colorado’s safest places from various organizations throughout the years.
Note: Crime statistics are published each year in Castle Rock Police Department Annual Report.
(Updated Jan. 29, 2021)
A group called the Federal Protection Agency (follow them on Facebook) provides escorts of fallen military personnel to and from Denver International Airport. Usually, they are taking the fallen member from Colorado Springs to DIA to be flown home.
Whenever this occurs, they notify all public safety agencies along the route of their estimated travel times. When possible, CRFD stands at to the overpasses to render honors as the fallen member passes through Castle Rock. Castle Rock police officers and Douglas County sheriff’s deputies also join when available, and most public safety agencies pay their respects along the entire route.
As a home rule municipality, the Town of Castle Rock has its own set of laws and codes. Following two open houses, written public feedback and three Town Council public hearings, Council officially approved staff’s recommended changes to the Town Code related to animals.
No dogs are restricted based on their appearance or breed. Restrictions are now based on dog behavior, and are identified in a two-tiered system defining potentially dangerous dogs, and dangerous dogs. A dog need not bite to be determined as potentially dangerous. A potentially dangerous dog may be allowed to remain in the Town under court ordered restrictions. A dog determined to be a dangerous dog is not allowed in the Town.
(updated April 16, 2021)
Although there is no specific mention of our flashing beacon crosswalks in Town Code, our Traffic Engineering Division regularly references the Manual on Uniform Traffic Control Devices to determine their use and function.
Additionally, the Federal Highway Administration has approved the use of flashing beacon crosswalks as a supplemental treatment to improve the visibility of pedestrians trying to cross. The flashing lights inform drivers that there is a pedestrian present. This should raise drivers’ awareness and their ability to yield, which is the State law in Colorado.
The Town has found that when using flashing beacon crosswalks, we improve the driver yield rate to over 90% of the time versus without, which is only about 50% of the time. Pedestrians need to make sure the driver is yielding to them before proceeding and to always proceed with caution. The section that references yielding is from the Colorado Model Traffic Code, which was adopted by the Town in the Town Municipal Code with a few exceptions and clarifications. For more information on the Model Traffic Code, reference Title 10 of Town Code.
The striping on all Town roads is painted with reflective material. The Public Works Department uses a contractor to paint and place reflective beads on our road markings to follow Colorado Department of Transportation specifications. To ensure Town striping is effective, Public Works completes a nighttime inspection at the beginning of the winter season to confirm that its reflective nature will last through the cold weather. Another layer of reflective paint striping is applied to our roads in early spring.
The lifespan of pavement markings can vary based on traffic volumes and weather conditions. If you have a certain spot of concern, please send the location to the Public Works Department by emailing Roads@CRgov.com or by calling 720-733-2462. The team would be happy to look into this further for you.
Published Dec. 14, 2022
Construction of the middle segment of Woodlands Boulevard is identified in the Town’s Transportation Master Plan. The Town prioritizes roadway improvements based on the available budget. After the annual budget review, this construction project was not included in the Five Year Capital Improvement Program. This is mostly due to the undeveloped property that Woodlands Boulevard would need to pass through. If this property does not develop within either the Town or Douglas County, a future determination on the need for this improvement will be assessed. The property owners of this section of land have submitted a development application with Douglas County. The Town of Castle Rock is strongly opposing the application before the County. For more information on Douglas County development applications, visit the County web page regarding development review and regulations. Published Aug. 12, 2022
The Wilcox Street/Wolfensberger Road and Interstate 25 interchange is owned, operated and maintained by the Colorado Department of Transportation. However, Town staff is leading a Townwide signal system project that includes upgrading vehicle detection and retiming the traffic signals at this interchange. The vehicle detection was upgraded in April 2022, and the traffic signal retiming effort will begin in June 2022.
Published May 26, 2022
The Town reviews the need to install a traffic signal or roundabout at an intersection during the review of new development projects and for Town-initiated projects.For new development areas, we ask developers to document traffic through a Traffic Impact Analysis to determine the best method of traffic control. Where the amount of vehicles is forecasted to be higher, roundabouts are the preferred option, due to the advantages they have over traffic signals related to safety and efficiency. Roundabouts can reduce accidents and improve traffic flow at intersections. As a result, they are preferred to traffic signals or to four-way stop controls unless it can be demonstrated that a specific location is not a good candidate. View the benefits of a roundabout at CRgov.com/Roundabouts.Read more about the Town’s process for installing traffic signals at CRgov.com/TrafficSignals. The Town follows the national guidelines of the Manual on Uniform Traffic Control Devices to meet the minimum requirements to install a traffic signal. This process includes an engineering evaluation called a Traffic Signal Warrant Study. These studies are conducted annually based on the Town’s intersection watch list and changes in traffic volumes across the community. Intersections are also evaluated at least every two years as a part of the Town’s Crash Facts Report, which determines locations across Town that would most benefit from safety improvements.During the Town’s engineering evaluation, the feasibility of installing a roundabout is considered. This evaluation includes an operational and safety analysis consisting of a review of crash history, pedestrian and bicycle safety, vehicle safety, available land use and overall benefit-to-cost analysis. Based on this portion of the analysis, the recommendation for installing a traffic signal versus a roundabout is made.
The Town strives for transparency when making traffic decisions. Typically, the Town will hold an open house or will seek community feedback through our website. This assists us in making a final decision.
Published May 17, 2022
As part of our Transportation Master Plan, the Town is recommending to connect Prairie Hawk Drive and Plum Creek Parkway. This project would be in partnership with a future development, so timing is not yet determined.
As part of our Transportation Master Plan and the Five Year Capital Improvement Program (CIP), the Town has plans to widen Wolfensberger Road. Currently, the design phase of the project is set to begin in 2022. If land acquisition is needed, design may extend to 2023, with construction set to begin in 2024. These timeframes are subject to change based on yearly updated revenue projections.
Updated Jan. 10, 2022
and it would appear those 1200+units going in would make it very very difficult to navigate downtown. Will there be a bypass for those who live in downtown, terrain, etc?
The Town’s Transportation Master Plan (TMP) is the document that provides a guide on how the Town will work to address the additional traffic from new development. The TMP projects what future traffic conditions are expected to be with the planned growth and then identifies what roadway projects will be needed to address congestion associated with that growth. A new bypass in the vicinity of Downtown Castle Rock is not a project in the current TMP. The recommended projects from the TMP are reviewed and prioritized each year based on the available funding. The highest priority projects are included in the Town’s five-year Capital Improvement Program (CIP).
Specifically regarding Downtown, the Town initiated the Downtown Mobility Master Plan in 2018 as a follow up to the TMP to plan for future growth and its impact on Downtown. The goal of the plan was to identify transportation improvement projects that maintain mobility, reduce congestion and improve access throughout Downtown. Several improvement projects have been identified in the report and will be implemented with other priorities in Town. This includes intersection improvements and bike and pedestrian improvements.Some of the key recommendations identified as part of the Downtown Mobility Master Plan include a series of intersection improvements such as new roundabouts and new traffic control patterns. Similar to the larger TMP, all recommended capital projects identified in the Downtown Mobility Master Plan will need to be prioritized against other transportation needs.
Additionally, the Town is underway with a design to widen Fifth Street and add bike lanes and sidewalks in an effort to improve mobility along this corridor. Construction is expected to begin in 2023, according to the Town’s Capital Improvement Program.
Updated Jan. 11, 2022
Our neighborhoods seem to be on their own little islands. Rec trails are great for families or walking the dog, but they don't allow people to get from A to B. I've seen the master plan documents, but it seems like CR is way behind the times when it comes to transportation and it seems to be getting worse as we expand without a comprehensive plan.
Thank you for sharing your concerns regarding biking and walking in Town. The Town strongly supports being able to bike or walk to destinations in Town and surrounding communities. In 2017, the Transportation Master Plan was updated and is available to review on the Town’s website. It shows the master planned vision which is our goal, and includes adding bike lanes and multiuse sidepaths (wide sidewalks) to a number of streets throughout Town. Wide sidepaths are wide enough to accommodate people walking or biking, which is especially important for adults or children who do not feel comfortable biking in the roadway. As guided by this plan, the Town is also constantly adding new on-street bike lanes every year as part of the Pavement Maintenance Program, which will add a new striped bike lane where one is planned and where pavement width permits. In some instances, new sidewalks will also be constructed as part of the annual Pavement Maintenance Program (PMP) work.
Timing signals is an imperfect science, and in Castle Rock, managing that science is a partnership between the Town and the Colorado Department of Transportation.
CDOT owns and operates signals along US Highway 85, including the segment between U.S. 85 and I-25 known as Meadows Parkway. The same is true for Founders Parkway, between I-25 and Fifth Street. Some signals are pre-programmed to go with the ebb and flow of traffic, based on traffic counts and patterns during certain times of the day.
Considering the level of growth and changing traffic patterns in and around Castle Rock, the Town and CDOT have regular discussions and review traffic operations. The Town is currently working with CDOT on two projects with the anticipated implementation date of spring 2022. One project is related to adaptive signal timing, which adjusts the signal timing based on real-time traffic needs, balancing the delay of all vehicles on the corridor. You can learn more about the Town’s philosophy and how we measure this topic in our asset management plan on our website.Updated Jan. 10, 2022
Generally speaking, the Town defines two types of roadwork: maintenance and capital improvement projects. For maintenance projects, the Town takes a strategic approach through the annual Pavement Maintenance Program. Neighborhood roadwork is concentrated to one of five areas of Town on a rotating basis. This maintenance extends the life of Town roads and helps the Town get the most out of its investment in infrastructure. Learn more and see when improvements are coming to your area at CRgov.com/PMP. Capital improvement projects are those that address safety or congestion-related concerns. This work includes adding new lanes, improving intersections and more. Learn more about capital improvement projects and the pavement maintenance program.
View current lane and road closures.
(Updated Feb. 9, 2021)
What are the rules and regulations regarding the use of these on private property?
In 2016, House Bill 1005 was signed allowing rainwater collection of up to two rain barrels – with a combined capacity of 110 gallons – at each Colorado household. Collected rainwater may be used to irrigate outdoor lawns, plants or gardens. If you live within a homeowner’s association, check the guidelines as your HOA may have aesthetic requirements for the location and/or appearance of rainwater barrels.
Published July 8, 2022
If so, will it remove all or most of these compounds? I have read that reverse osmosis tends to remove everything, but I was not sure about microfiltration.
Yes, pharmaceuticals, hormones and other non-regulated contaminants are being removed to below detectable levels by the advanced treatment processes that has been added to the Plum Creek Water Purification Facility as part of our reuse project. The processes added include ozone treatment, biologically active carbon filtration, ultraviolet radiation and granular activated carbon filtration. These are in addition to microfiltration, which is already used at the facility. Microfiltration is very similar to, but not quite as extensive as, reverse osmosis. There are now a total of nine different treatment processes to provide redundancies ensuring a pure water with efficiencies for equipment and operations.
Regardless of where our water originates, Castle Rock Water must meet very strict state and federal regulations to provide clean and safe water. In fact, the wastewater treatment plant also must remove contaminants from water before releasing it into the creek, as communities downstream are already picking this water up to treat it for drinking water.
(updated Jan.19, 2022)
One of the reasons we are implementing reuse is that it is a more economical solution for Castle Rock. Pumping water from thousands of feet below the surface, or from sources far away, is more expensive than using water we already own and is within our community. Projections indicate we may still need to raise rates slowly over time, but at a much smaller pace than if we were to use other water supplies.
Reuse water is a safe, sustainable and economical water source for the community that Castle Rock Water has been planning for since 2006. There was not a vote held on this, but rather years of outreach and planning to secure the community’s long-term water future. Planning documents can be found at CRgov.com/WaterPlans, and the public is invited to attend the monthly Water Commission meetings to learn more about long-term water. Reuse water is the wave of the future, and as all water is recycled, this transition is a natural process. It is estimated that all South Metro communities will be using reuse water by 2050. Most communities are already recycling water, as treated wastewater is discharged into rivers and then picked up for drinking water treatment by communities downstream. Instead of allowing cities downstream to use this water that we have paid for, we will be recapturing it. While water demand is a factor, reuse water and transitioning to a renewable water are necessary for a sustainable future, regardless of growth.
(Updated Jan. 18, 2022)
Sellars Gulch is a surface stream that flows into East Plum Creek. The stream has natural flows that come from rain and snow, sprinkler systems, and natural surface springs. Surface streams, like Sellars Gulch, are a dynamic system that lose and gain water as they travel downstream. Sellars Gulch is wet around Festival Park, but then dips below ground. The water spreads among the sand and gravel underground, but then can be extracted as a drinking water supply downstream. Water that exists in the sand and gravel adjacent to a surface stream below ground is called an alluvial aquifer.
Conserving water is simply the right thing to do. Castle Rock Water’s conservation efforts are about being proactive and asking for help from all water customers. Conserving water in the landscape is the easiest place to be more efficient and save. Every year, Castle Rock Water prepares a Summer Demand Plan, which helps predict the summer water demand. This plan takes into account new water supplies, weather projects and other changes in our community. The Town is utilizing more renewable water supplies from sources such as East Plum Creek. These renewable sources are very sustainable in the long term, but are affected by seasonal weather conditions. The recent hot, dry weather and lack of rain has resulted in some renewable water sources dropping to record low levels. One immediate solution is to reduce peak summer use. Peak demand is when everyone is using the water at the same time. Typical water usage over the summer is about 13.4 million gallons per day. Typical water usage during the winter is only 4 million gallons. On very hot, dry days, usage can shoot up to excess of 17 million gallons. It’s not that we are running out of water, but is difficult for the storage tanks and distribution lines to keep up with this daily demand. What this means for water customers is to stick to the watering schedules of every-third-day and watering during the cooler hours of the evening. All customers, residents, HOAs and businesses, including the Town, have these watering schedules (though the times and days may differ.) The watering schedules spread out the demand and the evening watering times reduce evaporation, a major water waste. Customers are also encouraged to replace plants with low and no water landscaping, use more efficient irrigation products and adjust irrigation run times.
Visit CRconserve.com to find the watering schedule, tips for indoor and outdoor conservation, registration for Water Wiser and ColoradoScape workshops, and rebates for water efficiency products.
No, but our rates are a result of the local challenges related to water supply in our semi-arid region. Like most South Metro communities, Castle Rock is transitioning from a deep groundwater, nonrenewable supply to a renewable supply which comes from snow and rain. This will ensure a sustainable water source for the future. Castle Rock Water rates are mid-range compared to Front Range providers. See how one study compares water and sewer rates nationally. Keep in mind that comparing water bills is not easy, as every water provider is different. For instance, one reason a water bill from Denver Water is less than Castle Rock Water is that it is for drinking water service only. Separate bills (or property taxes imposed) are required for wastewater and stormwater in some other communities while, in Castle Rock, it is all on one bill. Castle Rock Water rates and fees are analyzed and adjusted annually, and this plan is reviewed by a resident-driven, open-meeting Water Commission.
Developers are required to utilize low-water landscaping materials designed for our semi-arid environment. There are very specific requirements for landscape materials and irrigation practices and the landscape criteria manual is updated periodically. For example, Kentucky Bluegrass is not allowed on common spaces and, in 2018, it is no longer allowed anywhere for new development in the Town – including on residential lots.
While we are high, mountain desert, we don’t call it desert-scape. We don’t even call it xeriscape. These terms give the idea of rock and cactus. While beautiful, this is not the native Colorado landscape. Castle Rock advocates “ColoradoScape,” which emphasizes landscape design with a variety of colorful, low-water-use plants, accented by boulders and filled in with various organic mulch.
Castle Rock Water has been purchasing water rights in areas of the South Platte River watershed for the last five years as part of our long-term water supply strategic master plan. We are also working on projects to fully reuse all of the water the Town already owns the legal right to use. While we work to build infrastructure (pipes, tanks, plants, etc.) to use that water, Castle Rock leases the water to other entities in order to maximize revenues, to help offset the costs to our customers for developing these water supplies. Our goal is to keep rates as low as we can while still ensuring we have a healthy water supply, updated infrastructure and sustainable water future.
Castle Rock’s combined sales tax rate is 7.9 percent, which includes State of Colorado (2.9%), Douglas County (1%) and Town (4%).
Please visit CRgov.com/tax for the proper applications. Contact the Sales Tax Division at towntax@CRgov.com or 303-660-1397.
The manual should always be checked over at every inspection. Some seats have small nuances that are not totally obvious and our certified car seat technicians will need to look through it with you.
You will need to pull the manual up on your phone. This way, the manual can be referenced during the inspection and education around the car seat and you will have it on hand for future reference.
It is recommended that car seats be replaced following a severe or moderate crash. A car seat may not need to be replaced after a minor crash.
If one or all of the following apply, the crash was considered minor:
If there is damage to the car seat or the car door nearest the seat was damaged, the car seat must be replaced. Your insurance company may assist you in replacing your car seat.
Tornado sirens, better known as outdoor warning systems, are designed for one purpose - to alert people who are outdoors of potential tornadoes. They are not intended, nor designed, to alert people in houses, businesses or vehicles of tornado warnings. Most outdoor warning systems in place in Colorado today are remnants of the old civil defense siren system. Outdoor warning systems are expensive. Based on the model that says one siren covers 1 mile, the Town would need a minimum of 33 sirens at a cost of about $35,000 each, or $1.16 million. That amount does not include annual maintenance and fees. To be prepared in the event of tornadic activity, the Town recommends that each homeowner and business purchase a NOAA weather radio. A good radio costs $25 and $50 and can be purchased at local stores. Some even are portable. These radios will alert you to any severe weather, not just tornadoes. Residents also can register with a number of free services on the Internet to have severe weather alerts sent to their mobile devices. These steps will ensure that you get notified of severe weather whether you are at home, work or outdoors. Preparedness begins with the individual, and these are two easy steps to be more prepared.
Minimum requirements generally include a valid CPAT, a valid test score with the National Testing Network, a high school diploma, and an Emergency Medical Technician (EMT) or EMT-P certification. CRFD only accepts applications during specified posting times, which are posted on the Job Opportunities page.
The Town's fire restrictions page, available at the Fire Restrictions page, will give you clear and concise direction. If you require further information or more clarification, call us at 303-660-1066.
For information on proper fire extinguisher disposal, visit the Home Fire Extinguisher Disposal page.
CRFD recommends individuals contact their residential waste management company regarding information on safe and proper sharps disposal.
The Castle Rock Fire and Rescue Department has fire stations strategically placed geographically throughout the Town. To meet current demands, each station hosts one fire truck or engine and three of our stations have an ambulance. Each fire truck/engine and each ambulance have at least one paramedic, and the rest are Emergency Medical Technicians (EMTs). By having paramedics on each apparatus, this allows us to get a paramedic to you as quickly as possible, no matter who arrives first. Also, some calls require more assistance than others, which is why we send both a fire truck/engine with an ambulance. If there is only a need for an ambulance after the scene has been assessed, the fire truck/engine will go back into service and can then immediately respond to calls again.
You or your loved ones may choose which hospital you are taken to. The only exceptions to this are if you are having a serious enough medical emergency that we must go to a specialized facility that has the appropriate doctors, staff, and equipment to treat your serious illness or injury. The majority of these specialized facilities are located in close proximity to us. This decision will be made by the paramedics on scene.
The only emergency service for which you will receive a bill from Castle Rock Fire and Rescue is for transportation by one of our ambulances with a paramedic to a local hospital. The Castle Rock Fire and Rescue Department responds to many different types of calls, but the only incidents that generate a bill are those for ambulance transports. You will not be billed if you receive care but are not transported by ambulance.
The Castle Rock Fire Department uses a third party vendor for its invoicing services. If you require assistance with your ambulance bill, please contact Apex Paramedics at 720-486-0618.
There are 22 to 27 firefighters serving at five stations, 24 hours a day, seven days a week. For more information on our staffing please visit our website.
A firefighter's schedule is 48 hours on-duty, followed by 96 hours off-duty. During their shift, they respond to any 911 call in addition to training, station and apparatus up keep and maintenance, as well as other administrative duties. Chiefs and administrative staff work a typical 40-hour work week, in addition to on-call hours and special assignments.
All Castle Rock firefighters are trained to a minimum level of Emergency Medical Technician (EMT) work. Some have received additional education to obtain Paramedic certification, which allows them to operate under a larger "scope of practice," administer a greater number of medications, place breathing tubes, etc.
While the firefighters are at the store they still must respond on any incoming 911 call as quickly as possible. If they are called out on an emergency, parking in the fire lane will allow for a quick exit and timely response to the emergency.
No. Unfortunately having a dog around the station is not feasible, as they require care that we cannot ensure during a shift that might have us out of the station for extended periods of time.
Castle Rock Firefighters are at work for 48 hours straight. This means that they must eat all their meals for these two days at the firehouse. The crew members buy all of the food out of their own pockets. How much they spend, and what they cook is up to them. Firefighters do not use taxpayer money to shop for food.
To filter to a specific calendar, click "Deselect All" in the Legend Key. Then, click on the category, or categories, you are interested in viewing. Keep in mind, some schedules may not be listed as a category. View those individual expanded schedules on the left-hand navigation of this page. Class schedules are also available on our app which is free to download in the Google Play and Apple App Store or iOS by searching “RockRec”.
No! Classes on the group fitness schedule are free with facility admission or membership.
The Improved Signalized Intersection alternative was chosen as the recommended alternative. The intersection will be controlled by a traffic signal, and lanes will be added on all legs of the intersection, including an additional through lane in every direction, double left turn lanes for northbound and southbound traffic, and a separate southbound right turn lane. Islands on each corner will allow for free right turns. Protected left turns will be included (where drivers can only turn left with an arrow signal) and are to be programmed by time of day to change to a flashing yellow arrow.
This project will accommodate bicyclists and pedestrians in a safe manner. On-street bike lanes will be carefully considered with the speeds and volumes at this intersection. A pedestrian overpass is not planned due to the high cost of that improvement. Widened sidewalks and improved at-grade crossings will be included.
On the east side of Ridge Road, the Founders Marketplace access will remain in the current location. The Founders Marketplace accesses at Ridge Road and Highway 86 were evaluated with the project design and it was determined that turn lane lengths and transitions would not allow for improved accesses due to traffic signal operations and available right-of-way, so the existing accesses will be maintained in their current state as right in/right out turning movements.
On the west side of Ridge Road, the existing access to the Emmaus Anglican Church will be removed, and a new access constructed on Fifth Street across from Bader Court. The Town is working with the property owner to develop the best solution.
Additional analysis was conducted to determine the length of lanes and widening needed in all directions from the intersection with this project. In addition, the Town plans to widen Fifth Street to the east from this intersection to Gilbert Street as a separate project in 2023. Ridge Road is also planned to be widened south of the Four Corners intersection to Plum Creek Parkway as a separate project later in 2022. The Fifth Street and Ridge Road widening projects will include bike lanes. Widening of Founders Parkway to the north of the intersection is also included in the Douglas County Transportation Plan.
Improvements were designed to accommodate traffic at least through the year 2040. The regional travel demand model developed for the Douglas County Transportation Plan was used to forecast traffic volumes. This takes into consideration future development and roadway network improvements through the year 2040.
Construction is expected to begin in the winter of 2022 and will likely be finished in 2023.
Details such as construction phasing, lane closures/shifts, and detour routes will be determined by the contractor once they are chosen in winter 2022. The Town anticipates construction can be completed through a sequence of lane closures and doesn’t anticipate directing detoured traffic through nearby neighborhood streets. Every possible effort will be made to minimize impacts to vehicular, pedestrian, and bicycle traffic.
Although roundabouts are a good solution in many locations, they aren’t ideal for an intersection such as this with high traffic volumes and high turning movement volumes. A roundabout here could operate well until 2030 when increasing traffic volumes would create congestion and queues on the roadways leading into the roundabout. In addition, the multiple lanes needed for a proposed roundabout at this intersection could cause driver expectancy issues and crashes. The Improved Signalized Intersection provides a longer-term solution and has more flexibility for small modifications to address specific heavy turning movements.
Community member input from the first online public open house confirmed the recommended improvements. A second open house was held in July 2021 to gather feedback regarding the preliminary (30%) design. Community member suggestions are being used to optimize improvements and minimize impacts as the design is finalized. Please join the project mailing list to receive notices of other project updates, and/or send comments through the project web page.
If you live in the Town of Castle Rock, there are a variety of high-speed Internet options that may be available at your address.
All group classes have a minimum of three participants. Preschool classes have a maximum of four participants and many youth classes have a maximum of four participants. Our advanced swimmers in Pre-Team and Competitive Swim Technique classes max at six participants.
Please call our Aquatic Programming Specialist at 720-733-2283 or Learn to Swim Coordinator at 720-733-4485 before the session starts. Once a session has begun, refunds will not be granted. There will be a 10% cancellation fee charged for any class cancelled within three days of the start of a session.
Learn to Swim registration fees include pool time (“Practice Swim”) for 30 minutes before OR after your lessons for the participant only. All safety rules must be followed to ensure that we continue to permit Practice Swim each session. Should you wish to stay after using your 30 minutes of Practice Swim, or for siblings not enrolled in swim lessons, we ask you to visit the front desk to purchase a Daily Pass.
If your swimmer is selected to participate from the wait-list (either somebody drops out of the class, or we create an additional section of the class), you will be notified by phone or email immediately. If you are not notified before the class starts, your swimmer was not selected. Waitlisting is free, and is useful to let us know where we may need to build a class in the future. It is always possible that a student will be moved to a different class on the first day, potentially freeing up space. So we encourage families to waitlist as necessary.
We do not have lessons during the weeks of Thanksgiving, Christmas and Spring Break. There are also occasions where other holidays may interfere with programming, which will always be addressed at the time of registration and pro-rated for your convenience
There are many open areas of privately owned pieces of land throughout Castle Rock where landowners may someday choose to develop. When they do, it’s possible that the vacant land behind your house may become something quite different. Sometimes, these uses change and real estate professionals – even very knowledgeable ones – may not know about recent developments or unusual agreements. Therefore, always feel free to call the Planning Division directly with questions regarding vacant land near your prospective home, 303-660-1393. Information in this regard is also available on the Undeveloped Properties tab of our Development Activity Map.
Updated May 6, 2022
Our Planning Division can help you determine what the zoning is for your neighborhood and nearby areas, plus what the definitions allow – call 303-660-1393.
The Town of Castle Rock collects very little in property taxes. For example, a $450,000 home brings the Town approximately $38 for the year in 2021. However, property taxes are collected by other government entities such as Douglas County, the Douglas County Library District and Douglas County School District. If your home is located in a metro district – not all are – you’ll pay an additional tax that varies from district to district. Some developments use metro districts to pay for roads, water lines, sewer lines and other development infrastructure. To determine what your property and metro district taxes may be, call the Douglas County Assessor's Office, 303-660-7450. Town services primarily are paid for by municipal sales tax, which is 3.9 percent of the 7.9 percent paid in local sales tax. Therefore, the Town encourages residents to ensure quality services by shopping locally.
Castle Rock Water electronically reads your water meter each month. When a problem occurs, you will receive a blue door tag explaining the need to set an appointment to inspect the transponder on your meter. An appointment is required for scheduling and safety purposes for all parties. The meter technician will not come into your home without an appointment.
When the meter technician comes for the exact time appointment, for your safety, please ensure:
For our technicians' safety, please ensure:
The Town owns and maintains all water service lines throughout the Town and to the point of connection at your property line. Your property will have a meter pit or curb stop with a valve and is the property of the Town. Lines from this valve into your home as well as all of the lines in your home, including sewer, are the homeowner's property and responsibility. Keep in mind, even though your water meter may be located within your property, it belongs to the Town. Tampering or damage to the meter is prohibited and reasonable access to this meter is required. (Municipal Code 13.12.050)
Should you need to turn off the water coming into your home (i.e. for a frozen pipe break), turn off your water at your water shut-off valve. This is usually located near your meter (on the meter tree) in your basement or crawl space on the wall closest to the street. Do not shut your water off at the street. The valve at the street is the property of the Town and should not be tampered with. Accessing this street valve/meter pit, during cold weather, can allow the warm air to escape and colder air in, potentially causing additional problems. If you need an emergency shut-off at the curb stop or meter pit, call 720-733-6000. For after-hours, simply press 1, and you will be connected to Castle Rock Police who will dispatch to on-call staff.
Cold weather can result in frozen pipes. If temperatures drop below freezing, follow these tips:
If you are completely out of water after trying these steps, call us at 720-733-6000.
Please make sure you are visiting recreation.crgov.com and attempting to log in/create an account from this page. If you are not in our registration portal, you may be attempting to create an account on the Town’s general website. The general website is not related to our registration system.
More information can be found by clicking here.
We know how difficult it can be to finalize your party guest list in advance. All party packages are designed and priced for up to 10 kids, with an additional $5 per child over 10. Please let your party host know when you arrive on the day of your party if you have more than 10 kids. They are happy to set up for your additional guests and verify additional charges.
A full refund will be given if parties give notice at least three weeks prior to the rental date. A half refund will be given if parties give notice at least two weeks prior to the rental date. All parties will be encouraged to reschedule.
You are more than welcome to bring in food or drinks, however you are asked to keep this in the party room. NO alcohol is allowed in the facility.
Children between the ages of 1-17 are included in your party attendee count. Additional admission information is available at CRgov.com/MAC.
You will have access to your party room as soon as your party host is able to complete set up for you. Please be courteous and watch your scheduled time, as there is most likely another party scheduled after yours. We want to make sure everyone is able to enjoy their scheduled times.
You are responsible for your own belongings before, during and after your party. You will be provided with a cart to transfer your belongings from your car to the party room and then from the party room to your car after the party reservation is over. There is also limited locker space available and patrons are encouraged to bring padlocks for extra security.
You are welcome to have food delivered for your party.
No. Inflatable toys, flotation devices, mermaid tails, and confetti are not allowed in the pool area. Children age 7 and under need to be accompanied by an adult in the water.
Yes, you will need to provide your own towels.
You can pay your ticket online if: 1) Fines and costs are written at the bottom of the ticket or, 2) you have already been to court.
The due date for payment, a class, and/or community service is written on the sentencing summary sheet you received at court. If you do not have your sentencing summary, please call the court at 303-663-6133.
The clerks for the Municipal Court can change your hearing date one time and no more than 30 days after the original date. You must call the court at 303-663-6133 to inquire about changing your hearing date.
Please contact the court by email or at 303-663-6133 for any inquiries concerning extensions.
When a sign is approved, the following guidelines apply: • The (Deaf/Blind) Child Area sign shall be placed in accordance with the guidelines in the MUTCD •The sign placement will be reviewed every two years to insure that the criteria stated above still applies • The sign(s) will be removed when the child becomes 18 years of age • The requester of the sign shall be responsible for notifying the Town of Castle Rock traffic engineer if the child is no longer living at the address for which the signs were placed• The requester of the sign shall recognize that these signs are supplemental signs for warning purposes only and do not carry full protection for the child
Crosswalk markings are not needed at intersections where legal crosswalks exist in order for them to be enforced. This is an important distinction to be kept in mind and is the guiding principal for the establishment of these guidelines. Markings should be limited to locations where legal crosswalks don’t already exist in order to create one and at intersections with legal crosswalks only when additional supplemental treatments are added to increase safety.
Standard locations that are marked are uncontrolled approaches, stop sign-controlled approaches, traffic signals on all approaches, school zone crosswalks and safe routes to school. All other locations are engineer-reviewed following the Crosswalk Marking Guidelines.
The Parks and Recreation Department does not provide grills. Gas grills are allowed, however, charcoal grills are not. Also, at times, Town fire restrictions may prohibit the use of all grills. Visit the Town’s fire restrictions website for more information.
No, horses are not allowed. Horses are allowed on Hidden Mesa Open Space, maintained by Douglas County Open Space, located in the northeast section of Castle Rock with a trailhead on Highway 83.
Due to permanent conservation easement restrictions placed on the property to protect the Conservation Values, mountain biking is prohibited on both Chuck’s Loop Trail and Legacy Trail.
The Town does not maintain and has not improved, the rock scramble that is the ascent and descent to and from the top of Castle Rock. If you are a skilled climber or hiker, you can probably make it to the top. Climbing to the top is not generally illegal, but it is not recommended. You are responsible for your own safety and your decision to leave the trail.
Climbers can be held responsible if hiking outside the park’s hours of dusk to dawn if creating a dangerous condition such as kicking rocks off of the summit – even if on accident – or for requiring an emergency response.
Additional information on Rock Park.
48-72 hours prior to work beginning on your street, you will receive a bright, green notification on your front door. This door hanger will notify you about temporary inconveniences, such as parking off of your street and blocked driveway access. If work is delayed due to weather or other issues, you will receive a new door hanger with updates. No Parking signs will also be placed on your street 24 hours ahead of construction, along with electronic message boards 3-5 days before work begins.
Please contact Public Works at 720-733-2462 or at email@example.com to report any property damage. Public Works will respond to your request within 2 business days and corrections will be completed by the contractor within 7 business days.
Sidewalks will still be accessible and golf carts will be available for drop off to resident’s homes while street access is blocked, if needed or desired by the resident.
Please contact Public Works at 720-733-2462 or at firstname.lastname@example.org to provide feedback or ask questions. Near the end of the roadwork season, usually around September, a survey will be sent to your home and we greatly appreciate your response to help us continue to improve our program and serve you better.
The Town is investing about $18.5 million in the Pavement Maintenance Program in 2022. The funding is primarily from the Transportation Fund, which includes revenues from sales tax, motor vehicle tax and building use tax.
You may come into the Police Department during normal business hours (8 am to 5 pm. Monday through Friday, excluding holidays) and complete a records request form at the front counter. (You must have valid identification to obtain a report.) You can also access a request form (PDF) on the Town's website.
Document the barking (the dog must be barking for 10 minutes or more) on your audio/visual device and call Castle Rock Animal Control at 303-663-6100. Or you may Report a Concern. When prompted to select an issue type choose "Barking dog." The Castle Rock Police Department will be notified of your concern. It is unlawful to keep a dog that habitually barks or creates a nuisance. More information may be found at Report a barking dog.
Yes, the Town of Castle Rock's crime statistics are reported to software company LexisNexis and reported on the Community Crime Map. You will be asked to accept their disclaimer statement. You may type the name of the Town or an address and use the search buttons under their Menu to create your report. Questions? Call 303-663-6104.
Licenses are required for dogs, not cats. Any person owning, keeping or having custody of any dog older than 6 months must obtain a license. Get more information on licensing your dog.
Applications are accepted only during specified posting times (generally in the fall) and are posted on the Town's Career Opportunities. Applicants must:
The Castle Rock Municipal Code 9.20.010 states curfew applies to those under the age of 18 from midnight to 5 am.
To report a crime, call 303-663-6100; a police officer will respond to your location or contact you by telephone. Many nonviolent crimes may be reported by filling out a counter report at the Police Department, or there is a convenient online form available for nonviolent crimes that occurred within the Town's limits. The online form may be used for crimes where there are no suspects or pursuable evidence / information, such as theft, identity theft, vandalism, trespass, or lost property.
ePoliceReporting allows residents and business owners to report nonviolent crimes such as gas theft, identity theft, vandalism, trespassing a vehicle or property, and lost property to police officers using the Web. Crimes reported through the system should be non-emergencies, occur within Town limits, and have no known suspects. Incidents occurring along Interstate 25 or on a state highway are not eligible, as those are pursued by Colorado State Patrol. In addition, crimes occurring in the unincorporated Douglas County areas are also not eligible, as those are handled by the Douglas County Sheriff's Office. All reports filed using the system are reviewed by a police officer and receive the same investigation and statistical analysis as if the report had been filed by an officer. If further review is needed, an officer will contact the person who filed the report.
Radios, televisions, musical instruments and similar devices may not be audible 100 feet away, nor audible through the walls common to two parties. Construction noise is prohibited between the hours of 7 pm and 7 am on weekdays and between the hours of 6 pm and 8 am on weekends or holidays. To report noise issues call Castle Rock Police's non-emergency phone number 303-663-6100 or Report a Concern. When prompted to select an issue type, choose "Excessive noise."
(Updated April 16, 2021)
Call the Castle Rock Police Department's property and evidence technician, 303-660-7558.
Volunteers must complete a 40-hour training program (various programs held throughout the year). This program assists victims of crime by providing immediate crisis interventions, referrals and follow-up support. Volunteer staff works directly with Castle Rock Police officers and investigators. For specific questions about the program or application process, please contact the Victim Assistance Coordinator at 303-663-6110. You may also follow the link below for more information about this program.
The Police Department no longer provides fingerprinting services in response to Senate Bill 17-189. For additional information on where you can obtain applicant fingerprint services, visit the Colorado Bureau of Investigation.
At this time, the Town of Castle Rock does not require a permit for home security systems.
If your dog is licensed through the Town, Castle Rock Animal Control should have your address and contact information. Many un-licensed pets are dropped off at the Castle Rock Buddy Center, which is a good place to start. For more information email Animal Control or call 303-663-6100.
Document the barking (the dog must be barking for 10 minutes or more) on your audio/visual device and call Castle Rock Animal Control at 303-663-6100. Or you may Report a Concern. When prompted to select an issue type choose "Barking dog." The Castle Rock Police Department will be notified of your concern.
Yes, there are no longer breed specific restrictions. Restriction are now based on the dog's behavior.
No, they are only permitted off leach in designated off leash parks.
No, physical leashes are required up to 10 feet long.
Licenses are required for dogs, not cats. Any person owning, keeping or having custody of any dog older than 6 months must obtain a license. More information on licensing your dog can be found at the Pet Licensing website.
No, cats no longer need to be licensed.
Yes, up to 8 (no roosters) and check with your Home Owners Association as community by-laws may prohibit.
Anyone can volunteer and make an impact in their community. To become a volunteer, register online for an event, then complete the yearly required Legal Waiver. For more information on next steps contact MJones@CRgov.com or visit CRgov.com/POSTPartners.
Yes. Please contact the Volunteer Coordinator to schedule a group event. For more information on the next steps contact MJones@CRgov.com or visit CRgov.com/POSTPartners.
Yes. The Volunteer Coordinator can sign off on verified hours for high school graduation and court-ordered requests. For more information on the next steps contact MJones@CRgov.com or visit CRgov.com/POSTPartners.
The Town of Castle Rock has many volunteer opportunities. The POST Partners Program utilizes volunteers on Town-owned Parks, Open Space and Trails.
For more information on the next steps contact MJones@CRgov.com or visit CRgov.com/POSTPartners.
All supplies needed to perform volunteer duties are provided. Volunteers should plan to keep their hands free for tools, by keeping their cell phone, water and other belongings in a small backpack or in their vehicle.
Volunteering is a great way to meet new people while making a positive local impact. It strengthens your ties to the community and broadens your support network, exposing you to people with common interests, neighborhood resources, and fun and fulfilling activities.
You’ll get an introduction to the local area and onsite training on the day of the event. Crew Leaders are trained and background checked. For more information on the next steps contact MJones@CRgov.com or visit CRgov.com/POSTPartners.
Yes. You can ask for a reference when you stop volunteering, or sooner if you need one for a job or college application. We will confirm the dates you volunteered and your role involved. For more information on the next steps contact MJones@CRgov.com or visit CRgov.com/POSTPartners.
Yes. The experience, knowledge and skills you gain as a volunteer are applicable to many paid positions in both public and private sectors. Volunteer work often demonstrates to prospective employers your personal initiative, enthusiasm and dedication.
Volunteer opportunities require youth ages 14 and under to have a parent or guardian present and participating at all times. A parent or legal guardian must give written consent on the legal waiver before a person under 18 years of age may volunteer. There is no upper age limit for our volunteers. Volunteer events with certain tools are specified for age appropriateness on the event calendar.
Volunteer positions are all located in the Town of Castle Rock on town-owned Parks, Open Space and Trails. For more information on the next steps contact MJones@CRgov.com or visit CRgov.com/POSTPartners.
Please make sure you are visiting recreation.crgov.com and attempting to log in/create an account from this page. If you are not in our registration portal, you may be attempting to create an account on the Town’s general website. The general website is not related to our registration system.
More information can be found by clicking here.
Yes, both fitness and water aerobics classes are included. Class schedules are updated on a monthly basis.
Children ages 11 and under must be accompanied by a guardian at least 15 years of age or older, at all times, to utilize the facilities.
Priority criteria for snow routes Priority 1 Streets classified as arterials, major collectors, commercial/industrial and commercial business areas. These typically are high-volume streets that connect major sections of Town and provide access for emergency fire, police and medical services. Priority 2 Streets classified as minor collectors and school bus routes or roads providing access to schools. Priority 3 Low-volume and residential streets. Priority 4 Cul-de-sacs and alleyways. Priority 3 and 4 streets are not plowed unless roadway snow accumulations reach 4” between November 15th and March 15th other. Prior to November 15th and after March 15th the threshold for plowing priority 3 and 4 roads is 8”.
For additional information click here.
To report a pothole that needs repaired, you can call 720-733-2462 , email email@example.com or submit a request online at https://etrakitt9.crgov.com/CRM/issue.aspx
The Town is prioritizing and investing resources in achieving public safety goals only at this time. Removing plowed and piled snow is not a priority.
When we plow streets, some snow will end up on your driveway and, possibly, your sidewalks. We know this can be frustrating, but it sometimes is an unfortunate and unavoidable result of snowplowing. To avoid this, shovel the snow from your driveway and sidewalks into your yard, because any snow you place in the street may wind up being plowed back onto your driveway or sidewalk.
The service-level standard for storm drains is to investigate ponding water, determine if it’s a safety hazard and, if so, address the hazard.
The Town is prioritizing and investing resources in achieving public safety goals only at this time. Removing plowed and stacked snow is not a priority.
The Town’s service-level standard for ice, ruts or ice holes in neighborhood streets is one through lane that is passable in a two-wheel-drive sedan. Crews will investigate and, if necessary, remove or treat ice, ruts and ice holes deemed a safety hazard. To report a safety hazard, call 303-660-1020 or email firstname.lastname@example.org.
The Castle Rock Service Center, 303-660-1020 or you can also send an email to email@example.com.
The service-level standard for residential streets is one through lane that is passable in a two-wheel-drive sedan. Based on service-level priorities that address public safety only, the Town will not do any additional snow plowing on residential streets beyond clearing one passable lane.
If you notice vandalism to a traffic sign, call the Roads Hotline, 303-814-6414.
Traffic signal coordination is the timing of traffic signals so traffic can travel along a street without stopping at every light. Several factors make trying to coordinate (synchronize) signals difficult. Each street's green indications are referred to as a phase. A simple intersection consists of two phases: •Phase one - green for the main street •Phase two - green for the cross street (This is called a cycle length.) The amount of green each phase is given is based on the amount of traffic on the streets.
As the cycle length is increased, the amount of time given to the red lights increases, meaning longer delays and longer lines of cars. This balancing act becomes more difficult at intersections with left turn arrows, because this is a separate phase. These signals, which commonly are found in Town, have eight or more phases, increasing the cycle length. The quality of progression can be very sensitive to these cycle lengths. When signals are irregularly spaced, providing progression can be a very difficult task. On some streets, full two-way progression is only possible for very short stretches. Good coordination plans must be updated whenever traffic volumes increase or new signals are added. Despite the difficulties, good signal coordination benefits include reduced auto air pollutant emissions, reduced delay for drivers, improved roadway efficiency and decreased fuel consumption.
Castle Rock uses two types of traffic signals: fixed-time signals and traffic-actuated signals. Fixed-time signals are set for average conditions and change at predetermined time intervals. Traffic-actuated signals use video cameras or radars. Each detection type has pros and cons, but they all detect the presence of vehicles at an intersection and adjust the timing for optimal traffic flow.
In the past few years, the Town has made improvements to our traffic signal system by installing CCTV cameras at traffic signals to improve our understanding of situational awareness and be able to make signal timing adjustments and improve maintenance of signal operations.
If you notice a traffic signal that doesn't seem to be working correctly, call the Roads Hotline, Monday – Friday from 7:30 a.m. to 4:30 p.m. at 303-814-6414, after hours and weekends, please call the Police Department, 303-663-6100. Please be prepared to give as much detail of the observed problem as possible.
The streets are swept with Street Sweepers. The schedule is: Twice monthly when temps are favorable in the business areas • Specialty sweeping occurs as needed. Roads that are sanded during icing/snow events are swept after each event. Due to the inability of the sweepers to get to every sanded roadway after each event, sweepers will pick up where they left off after the next sanding event.
Please find our latest inventory of traffic counts and contact information on the Traffic Count Information page.
The Town has a Neighborhood Traffic Calming Program. For more information, visit the Neighborhood Traffic Calming Program page or call 720-733-2483.
This subject isn’t as simple and straightforward as it may sound. At intersections where there is no pedestrian signal, pedestrians should cross in conjunction with the traffic signals. At signalized intersections where there is a pedestrian signal, cross when the "walk" or walking pedestrian symbol lights up. A flashing "don't walk" or upraised hand symbol means that if you haven’t yet entered the intersection, it’s too late to cross the street before the traffic signal changes. A steady "don't walk" or a steady upraised hand signal means it’s too late to begin crossing. Don’t enter the street, but quickly finish crossing if you already have started.
For more information and safety tips, visit our Pedestrian Crossing Information page.
The Town has a Neighborhood Parking Policy. For more information, call 720-733-2483, or visit our On-Street Parking Policy page.
With the start of the new decade, the Parks and Recreation Department has decided to completely modernize their point of sale system. The Department strives for excellent customer service. The new POS system will streamline all previously offered services; combining all membership, pro shop, registration, senior specialized programs, athletics and group fitness services into one easy system. This means a new, user-friendly experience, both online and in person. The new system will also run concurrently with a mobile app, compatible with IOS and Android devices.
Along with the new registration system, the Department will also be accepting all major credit cards, including American Express and Discover, as well as chipped cards, “tap” cards and Apple and Google Pay.
In order to ensure only the most accurate and current data is entered into the new system, the Department decided to only transfer over the information of members who had active memberships as of December of last year. Even with this stipulation in place, the Department still transferred approximately 10,000 members from our old registration software into the new system.
In order to be put into the system, please be ready to share current information. Members must bring in a Town of Castle Rock water bill to prove their residency. Both paper and online bills are acceptable. The system requires a current and valid name, birthday, address, phone number and email. Please note that all members will need to have their picture retaken in the interest of safety and security.
Members are welcome to bring in their old ID cards for disposal. New member cards are available, with bar codes instead of magnetized strips. No need to bring your entire wallet—new member cards also come with two keychain-sized cards for easy access. Once you’ve downloaded the mobile app, members can also use the bar code affiliated with their member profile to scan for entry.
Yes. Until the transition is fully complete, staff will still have access to the data from the old registration system. Please note that with the new operating system, punch cards will now have an expiration date of two years past the date of purchase. Legacy punch cards from the old registration will still be honored.
Due to the parameters of the new registration system, only members with an active membership may use the self check-in at the Recreation Center. To check in with a punch card, please speak with a staff member.
Yes! These specialized senior programs will now be integrated into the new registration system. Senior members in the Silver Sneakers, Silver&Fit or Renew Active programs will need to be entered into the system in order to take advantage of these programs. Senior members in these programs will receive a new member card, and will be able to use the self check-in at the Recreation Center. In order to be put into the system, members must bring in a Town of Castle Rock water bill to prove their residency, either paper or online bills are acceptable. The system requires a current and valid name, birthday, address, phone number and email. Please note that all members will need to have their picture retaken in the interest of safety and security. Specialized senior programs also require a unique code. Please contact your insurance company and bring in this code to front desk staff in order to start this specialized membership. Front desk staff may assist in retrieving this code only if they have all required information, especially an email. If you cannot provide all relevant information, please contact your insurance company for assistance.
Town Code requires all businesses and residential property owners and/or tenants to remove snow and ice from sidewalks within 48 hours of each snow event, with 2 inches or more of accumulation. If you live on a corner, snow removal is required on both sidewalks - in the front and on the side of your property. Residents should also keep curbs and gutters free of ice, to allow drainage and prevent buildup. Reviewed Nov. 18, 2022.
For safety and efficiency, plow drivers cannot change plow directions based on the street. The Town's policy is to plow residential roads from the center outward, providing a passable lane in each direction, placing snow along the side. This prevents favoring one side over another and is time efficient. Most roads are usually crowned (sloped) so they can drain to the gutters; this allows for the travel lanes to dry more quickly, preventing melt from refreezing over the road.
Reviewed Nov. 18, 2022.
The Town has invested in two ice-breaking attachments to address major ice buildup issues. Residents can request ice breaking in a specified area by reaching out to Roads@CRgov.com or 720-733-2462. Public Works will evaluate icy areas of Town and prioritize treatment in the same manner as plowing, starting with priority no. 1 streets, and by looking at the severity of the buildup and traffic volume. With the amount of sunny days in Colorado, some icy areas will be left to melt on their own.
Snow is never intentionally dumped onto cleared driveways and sidewalks; however, it will happen as plows move quickly. To help with the issue, pile snow onto the grass rather than the street, and continue to clear driveways as plows visit your neighborhood. Snow that is piled on the street will likely be pushed back into your driveway by a plow. Reviewed Nov. 18, 2022.
Senior citizens and persons with disabilities who are unable to clear snow from their sidewalks may receive assistance from the following organizations:
Updated Nov. 18, 2022.
Downtown has its own plow route. Plow drivers will clear a lane in each direction, with snow pushed to the middle. If a significant storm occurs, trucks and a snow blower will haul away snow. More often, plow drivers will slush out the snow, moving it back and forth across the road to help it melt. It is recommended that businesses choose one parking stall on each block to pile snow into, so the rest remain available for use.
From Dec. 1 through March 31, there will be no parking on portions of Third and Fourth streets from midnight and 7 a.m. Signs have been placed marking these areas so plows can clear snow in hard-to-clear sections.
The Town only uses one type of salt treatment on the roads: ice slicer. This material is effective down to zero degrees, whereas most salt mixtures stop working at 15 degrees. When temperatures are expected to remain lower than zero degrees, the Town will use a gravel mix to maintain traction. Treating roads before a storm helps prevent icing, especially on elevated roadways and bridge decks. Cold, dry conditions are best for pretreatment, as precipitation washes the mixture away.
To lower environmental impacts and preserve the Town’s stormwater system, the snow team optimize the amount of products used to get the job done.
The Town has 17 plow trucks, two of which are scheduled for auction in 2023. We also have 10 4x4 trucks with front plows, four front-end loaders, a snow blower and a motor grader. All of these vehicles work together depending on the significance of the storm.
No outside food or beverages are allowed in other than ONE sealed water bottle per person. Bag searches will be performed upon entry.
No outside beverages are allowed in other than ONE sealed water bottle per person. Bag searches will be performed upon entry.
A low-back lawn chair (which means that the back of the lawn chair is lower than the shoulders of the person sitting in it) as to not block the view of the attendees behind them.
One sealed water bottle will be allowed per person.
Poncho and/or rain gear. No umbrellas. Events are rain or shine. Please be aware of the ever-changing Colorado weather.
Lawn chairs and blankets.
Parking is free!
If parking is not available within the park, a parking crew member will direct you to overflow parking.
OVERFLOW PARKING: Overflow parking can be found at BURLY Brewing at 680 Atchison Way #800. There will be a continuous shuttle running from 4:30-10:30 p.m. between BURLY and the amphitheater. Street parking is widely available near BURLY on Topeka Way and Atchison Way.
Gates open at 6 p.m. The opener will perform from 7-8 p.m. The headliner will perform at 8:30 p.m. for 75-90 minutes.
Gates open at 5 p.m. The band performs from 6:30-9 p.m. with a short break.
Ticketed concerts are rain or shine. There may be a delay of the show for the safety of the patrons, artists, and staff. No refunds will be issued unless the event is canceled.
Free concerts are rain or shine. If the forecast allows for a delay, the show will be postponed for a period of time and canceled if time does not permit for the show to occur before 9 p.m.
Please check the weather and dress for Colorado’s changing weather.
Yes, we have a full cocktail bar with liquor, beer, and wine, as well as, non-alcoholic beverages for sale. Each concert will have multiple food trucks.
Only service animals are allowed into the ticketed concerts.
Yes, you can bring your well-behaved pet on a leash.
The Amphitheater is best suited for low back lawn chairs. Lawn chairs must not go above the shoulders of the person sitting in them. No exceptions.
You can bring any type of lawn chair the free concerts.
Yes, you may re-enter the venue, but will be subject to bag check.
No. We can scan the ticket you received from Ticketweb from your device. Once inside the venue, you will not need your printed ticket again, as we use wristbands to identify ticketed guests.
No ticket is required to free concerts.
Children 2 and under do not need to have a ticket for entry.
Free concerts are family and pet friendly events.
Section 8 of the Temporary Erosion and Sediment Control Manual (TESC) provides information on residential drainage regulations for all residential lot construction. Refer to Section 8.4 for minimum drainage requirements for finished grade.
The Town requires landscaping to be installed within six months after occupancy. This includes both front and back yard landscaping.
The Town contracts with Vector Disease Control for mosquito control. To submit a mosquito annoyance complaint or request information on the Town's mosquito control program, please contact Vector at 877-276-4306 or email Colorado@vdci.net.
Refer to our brochure for troubleshooting facts and suggestions to address excessive water, ice and algae growth concerns. To inquire about our chase drain program, please call the Stormwater Hotline, 720-733-2235. Excessive Water brochure.
Generally, maintenance responsibility of open space lies with the property owner. If you have more questions or would like to request maintenance of Town-owned open space, please contact 720-733-2235. Please note that open spaces in the Town are naturally steep and erosive. It is expected that some degree of erosion and drainage will result from these natural spaces. You may refer to Section 6 of the TESC Manual for guidelines on acceptable natural vegetative cover on construction project.
Recognize potential illegal discharges! Only stormwater is allowed down the drain. When considering what may go down the "gutter," remember it is anything you would be comfortable drinking or swimming in. Report accidental and illegal dumping into the storm drainage system to the Stormwater Hotline, 720-733-2235. Call 911 immediately if you suspect hazardous or life-threatening substances. For a list of allowable discharges, refer to the Town Municipal Code Chapter 4.03.080 in the link below.
A drainage swale is an engineered drainage feature, which the builder creates for the purpose of protecting the structure. View an illustration of a swale (PDF) and Section 8 of our TESC Manual for additional information.
You can register to vote online at Go Vote Colorado. To register in person, go to the Douglas County Elections Office at 125 Stephanie Place in Castle Rock.
The Town does support giving rides to seniors through the Castle Rock Senior Center. Medical rides are offered up to Lincoln Avenue in Lone Tree and the Southeast Light Rail stop at the Ridgegate Station. For more information on how to register for the senior shuttle, visit our Transportation Services page or call the Castle Rock Senior Center at 303-688-9498.
In addition, Aging Resources of Douglas County will help seniors in Douglas County find rides to various locations including south Denver. For more information, contact Aging Resources of Douglas County at 303-814-4300.
In the future, the Colorado Department of Transportation Bustang transit service plans to open a stop in Castle Rock with the nearest stop at the Ridgegate Station in Lone Tree. The timing of this new service is currently unknown.
When you schedule a round-trip ride, you actually are scheduling two one-way trips. Depending upon the length of the trip, you may be required to pay a fare each way.
If you use a wheelchair or other mobility device, you must let us know when you make your reservation. If you need assistance when you travel, such as help pushing your wheelchair, carrying packages or assistance with walking, you are encouraged to bring an attendant to help. There is no charge to bring an attendant along. Taxi drivers will provide boarding assistance to riders who use wheelchairs or scooters but are not required to provide additional help.
Only two round-trips per person may be scheduled at a time for medical or shopping trips. Work trips can be scheduled for a week at a time.
Water used for outdoor irrigation accounts for the largest demand on our water system. Watering schedules have been in effect since 1985 to help level out peak demand and make customers more attentive to water usage. Increasing water efficiency can save the Town, and its rate payers, millions of dollars in new infrastructure, help stabilize future rates, protect the investments of property owners, and most importantly, extend the life of our aquifers. Watering schedules are in effect May 1 through September 30.
If you see water excessive water running down the street, call Castle Rock Water, 720-733-6000, and for after-hours, press 1. (This will reach the Police Department who will dispatch to the water on-call staff.) If you suspect a leak within your home, turn off the main water valve near the meter. You can check for leaks within your home using these easy steps.
Please call Castle Rock Water, 720-733-6017 or email Water Conservation. Castle Rock Water will send our water monitors to investigate the issue. Water waste violations are typically excessive water running over sidewalks and down the street, watering on the wrong scheduled day, watering during the day (between 8 am to 8 pm), or broken irrigation equipment.
All water meters in the Town are read for actual usage the first three days of the month and bills are generated and mailed between the 6th and 9th of the same month. Meters are read remotely using a small radio transmitter that is connected to the water meter. The radio device collects a reading from the meter and transmits the reading to a collection/receiver device located in a vehicle that's being driven through your neighborhood.
Unaccounted spikes in water use are most likely a result of a leak. Castle Rock Water recommends checking for water flow through the meter to see if there is a potential leak. Find the steps here. Check to see if you qualify for a leak adjustment on your bill.
Most changes in pressure (99%) are a result of internal plumbing issues, such as a deteriorating Pressure Regulating Valve (PRV) or backflow device. Because of our system's hydraulic engineering, construction typically does not interfere with pressure, even as more homes are added to the pressure zone. See how to adjust your PRV here. Keep in mind that internal pressures higher than 75 psi can possibly damage household appliances.
Castle Rock Water has water monitors that look for water waste. This waste can include excessive water running over the sidewalk, watering on the wrong scheduled day, watering during the day, or broken irrigation equipment. The first violation is a warning with subsequent violations incurring a fee which will be applied to the water bill. Water monitors are required to have a picture and time of the infraction. If you received a violation, please correct the water waste problem immediately.
If you have continuous water flowing over the sidewalk, it could be caused by over-watering from you and/or your neighbors. To minimize this water, reduce watering times, incorporate cycle and soak irrigation, ensure downspouts transfer water through the landscape, and check that landscaping has not disrupted the graded drainage swales on your lot. Encourage neighbors to do the same.
The best way to prevent frozen pipes is by maintaining an indoor temperature of at least 55 degrees and opening cabinets to expose pipes. Open heat vents in basements or crawl spaces to allow heat to reach pipes in this area. Please do not open the metal lid to your meter pit - this causes warm air to escape and can cause additional problems.
Backflow (cross-connection) is the flow of water and other substances into the potable supply from any source other than its intended source. In other words, it's when potentially hazardous substances get forced or sucked into the drinking water system. Backflow is caused by backpressure (pressure on the house side of the meter is greater than the supply side) or by backsiphonage (negative pressure causing substances to be sucked into the supply lines). Backsiphonage (the effect is like a soda straw) can occur when a leak, line break or heavy usage causes the pressure in water lines to drop below the pressure in other areas of a home. Both cause a reversal of normal water flow, possibly drawing contaminated water into the public water supply system.
The Colorado Department of Public Health and Environment requires owners to test and maintain their backflow assembly(s) annually. A simple and cost-effective way to protect your home's water system is to install hose connection vacuum breakers at your connection hose-supplied outlets. Call Castle Rock Water, 720-733-6000, for more information.
Reuse water involves producing safe drinking water from wastewater. After water is used in our homes and businesses, it goes down the drain and is sent to the wastewater treatment plant. There, contaminants are removed and the water is released, in our case, into East Plum Creek. This water will then be picked back up from the creek, and sent to Plum Creek Water Purification Facility where it will undergo traditional and Advanced Treatment processes. This purified drinking water will be distributed to homes and businesses throughout Castle Rock.
Reusing water is one of the most cost-effective, environmentally sound and sustainable methods of water supply that there is. Castle Rock is diversifying its sources to ensure a strong water future. We currently get water from underground aquifers and our local East Plum Creek. Reuse water will allow these sources to recharge. We also import water, and while it is a great supply, this is expensive. The cost for reuse water is considerably less than many other sources. Reuse water will make up about 1/3 of all water supply for the Town beginning in 2020.
All drinking water that is distributed to homes must meet strict local, state and federal regulations for drinking water standards, regardless of where the water originates. With reuse water becoming more common, additional scientifically-proven treatment processes, like Advanced Treatment, are put in place. Advanced Treatment addresses contaminants such as pharmaceuticals and personal care products that can get into local creeks and rivers. Advanced Treatment will make water more pure than current standards. Reuse water and all drinking water is tested daily to ensure it is safe to drink. Customers can take a tour of the treatment facility and also view water quality test results.
Advanced Treatment is a multi-barrier process designed to eliminate contaminants, such as pharmaceuticals and personal care products. This treatment is in addition to the traditional treatment processes which, by local, state and federal law, must already meet safe drinking water standards. Having several treatment processes addresses different contaminants and provide redundancies. Advanced treatment has proven to completely eliminate difficult to remove common compounds like sucralose, an artificial sweetener, ensuring similar, less prevalent and easier to remove compounds like amphetamines, opiods and other pharmaceuticals are also eliminated to below detectable levels. Advanced Treatment processes are being added to the Plum Creek Water Purification Facility in 2018-2020.
It isn’t—water reuse already happens. Usually water that has been treated from the wastewater treatment plant is released into the nearby stream. Communities downstream then pick that water up and transport it to a drinking water treatment plant, where it is treated, tested and then distributed for use within the home or business. To address water rights and concerns for biological and pharmaceutical contaminants, regulations and processes specifically for reuse water are being developed.
Yes--molecularly speaking, anyway. The same water that exists today also did when the dinosaurs roamed the earth. All water on earth is recycled in some way. Treatment processes just speed up and focus those natural purification processes.
Water reuse purification facilities are popping up all over the world and some communities have used reuse water for more than four decades. Potable reuse in the U.S. Locally, Aurora began using reuse water in 2010 with the installation of the Prairie Water project which supplies 50 million gallons of potable reuse water per day to Aurora and surrounding communities. (Some of our WISE water is from Prairie Waters.) It is estimated that by 2065 almost 30 percent of water consumed in all South Metro communities will be from reuse.
Hard water is created when water moves through soil and rock dissolving small amounts of naturally occurring minerals. These minerals primarily include calcium and magnesium which are nutrients frequently found in food. Hard water is not a health concern and thus water providers typically do not treat for it. Front Range communities, like Castle Rock, have Moderately Hard to Hard water.
While Castle Rock Water does not advocate using water softeners due to the amount of salt that can impact the wastewater system, hardness settings for Castle Rock are between 6.6 to 10.8 gains per gallon (GPG) or 108 to 125 parts per millions (ppm).
This white residue is most likely a result of the hardness of the water. The Moderately Hard to Hard water found in Castle Rock contains naturally occurring calcium and magnesium ions. These minerals are not removed from the water and are actually essential minerals our bodies need. The white spots on glassware or other fixtures are caused by the calcium. Adding a rinse aid to the dishwasher may help eliminate the white film and appliance discoloration.
Having an in-home water filter in Castle Rock is not necessary. We conduct daily, quarterly and annual testing throughout the year to analyze the quality of water throughout the water treatment and distribution process. Castle Rock Water continues to meet or exceed water quality requirements making your tap water safe to drink. Using an in-home water filter is a personal choice.
Bottled water is considered a food product and is regulated by the Food and Drug Administration. Bottled water is not as heavily regulated or tested as tap water. Water utilities are required to publicly provide water quality reports while bottled water companies are not. Some bottled water companies actually use tap water as their source.
Chloramines are a combination of chlorine and ammonia at low concentrations. They are regarded as a more reliable disinfectant than chlorine alone because they last longer in distribution systems. Chloramines also produce lower levels of disinfection byproducts than chlorine alone.
Castle Rock water began using chloramines instead of chlorine in 2013. While this process was relatively new to our customers, many municipal and private water providers across the United States and Canada have used this safe, effective disinfectant for more than 90 years. Denver and surrounding communities, for example, have been using chloramine-treated water since 1917.
No. To be harmful, chloramines have to go directly into the bloodstream, as happens in kidney dialysis. Fish take chloramines directly into their bloodstream through their gills. That’s why chloramines must be removed from water used for either of these purposes.
Just like chlorine, chloramines will need to be removed from water for processes requiring highly conditioned water. Tanks for fish, amphibians and reptiles, as well as dialysis machines and beer making should use water in which chloramines have been removed.
Most water softeners are not designed to remove chloramines. Check the label on any de-chlorinating product to ensure it is effective for removing chloramines before use.
State and federal regulations require Castle Rock Water to conduct periodic lead and copper testing. Samples are collected from indoor taps in designated single family homes built between 1982 and 1988. These homes have been identified because they were built during the time frame when lead-based solder was more widely used. In 2016, we voluntarily expanded the testing opportunity beyond the required regulatory sampling, to any home likely to have lead-based plumbing materials.
If you believe your home might contain lead plumbing materials and would like to participate in the sampling program, please complete the in-home lead testing form and you will be contacted for consideration. Residents can also contact the Colorado Department of Public Health and Environment Laboratory Services Division at 303-692-3090 or Colorado.gov/CDPHE where water testing is available for a small fee at any time.
PFAS compounds are difficult to detect. They exist in most products at extremely minuscule levels. It’s only recently that laboratory testing technology could detect them at the levels being discussed. Technological advances now allow us to detect concentrations in the parts-per-trillion (ppt) range. For perspective, a part per trillion is one drop of water in 20 Olympic-sized pools. The health advisory limits, however, are below what can be currently detected.
The scientific understanding and regulatory response to these compounds is uncertain but rapidly evolving. This includes potential public health implications.
Castle Rock Water is closely monitoring the new EPA drinking water health advisories for PFAS chemicals and will be working with the state to protect public health. Castle Rock Water uses the latest and best technology available to monitor and safeguard your drinking water.
National drinking water quality standards are set by the EPA and administered in our state by the Colorado Department of Public Health and Environment (CDPHE). Under the Safe Drinking Water Act, the EPA issues national health-based standards for drinking water to protect against both naturally occurring and man-made substances that may be found in drinking water. To date, PFAS compounds (a group of thousands of per and polyfluoroalkyl substances) are not regulated. Recently, the EPA released new recommendations, known as health advisories, on two compounds, GenX and PFBS, and lower health advisories for PFOA and PFOS and is evaluating additional actions to address other PFAS.
Castle Rock Water is preparing for these future regulations and is currently using granular activated carbon, one of the best treatment technologies available for removing PFAS from water, to remove PFAS down to laboratory reporting levels.
A health advisory provides information on substances that can cause negative human health effects. Health advisories are non-enforceable and non-regulatory. The health advisory levels were calculated to offer a margin of protection for all people, including sensitive populations and ages, against adverse health effects and take into account other potential sources of exposure beyond drinking water (for example, food, air, consumer products, etc.). Because these substances have been used in an array of consumer products, most people have been exposed to them and have them in their systems. According to the Centers for Disease Control (CDC), the average concentration (geometric mean) measured in the general U.S. population during 2017-2018 was 1.4 parts per billion (ppb) of PFOA and 4.3 ppb of PFOS. For comparative purposes, this average blood level is 1,400 parts per trillion (ppt) for PFOA when the health advisory in water is 0.004 ppt.
Research has shown that there may be health effects associated with exposure to some PFAS. Because there are many types of PFAS chemicals, which often occur in complex mixtures and in various everyday products, researchers face challenges in studying them. More research is needed to fully understand all sources of exposure, and if and how they may cause health problems. The National Institute of Environmental Health Sciences (NIEHS) provides updated information on health effects as well as a searchable database of published scientific papers about PFAS.
In 2022, Castle Rock Water collected over 3,000 samples and conducted tests throughout our system to ensure that the water we deliver to your home is as clean and safe as possible, and meets or exceeds all state and federal regulatory standards. Every year, we provide a Water Quality Report that shows the results of our continuous laboratory testing for regulated substances. To date, PFAS compounds are not regulated. Prior to June 15, 2022, the EPA had a health advisory limit for two PFAS compounds (PFOA and PFOS) at 70 parts per trillion (or 0.07 ppb). Castle Rock Water’s drinking water had tested well below that limit for PFOA and PFOS.
With the installation of our Advanced Treatment processes in 2020, Castle Rock Water began to regularly conduct additional testing for non-regulated contaminants such as PFAS.
ND = Non-detect | ^nanograms per liter (ng/L) = parts per trillion (ppt)
Castle Rock Water will continue testing for PFAS at the Plum Creek Water Purification Facility as part of our monitoring protocols. While we can effectively treat and remove PFAS at the Plum Creek Water Purification Facility, we regularly examine our treatment system and adjust these processes as part of our mission to provide safe, dependable and sustainable water now and in the future.
In 2023, Castle Rock Water as well as all other water providers across the United States will be required to collect samples for PFAS at all of their water supplies to their water distribution system. Results from this testing will likely be available by the end of 2023. Castle Rock Water will keep our customers updated on the progress of this sampling.
Public health and the quality of your drinking water is Castle Rock Water’s top priority. Castle Rock Water continues to meet or exceed all state and federal drinking water standards.
Castle Rock Water strives to provide clean, safe, great-tasting drinking water to its customers. The Town’s water comes from a diversity of sources, including groundwater, surface water, reuse water and imported water. Groundwater is treated at four of our treatment plants. To date, PFAS has not been sampled for in the raw groundwater supply to these plants. Imported water comes already treated from Parker and Aurora. To date, this supply has also not been sampled for PFAS. The Plum Creek Water Purification Facility treats groundwater, surface water and reuse water. PFAS has been detected in the surface water and the reuse water. This water is treated using a multi-barrier process that includes granular activated carbon, which is an approved technique to reduce PFAS levels. (LINK) GAC is one of the best-known methods to remove PFAS; currently, there are only a few treatment plants in Colorado with this process. Read more about GAC systems.
Castle Rock Water is committed to protecting our residents and our resources. Staff have been engaged in numerous discussions at Federal, Regional and State levels (including regulators and legislators) stressing the importance of appropriately regulating, managing and remediating PFAS substances. The multibarrier approach used in our treatment system means we have flexibility in treating new substances. These communications have included the importance of holding those parties who introduced the PFAS into the environment responsible for remediation and clean-up and the importance of prohibiting additional use of PFAS compounds in the manufacture of goods. In 2022, Colorado Governor Jared Polis signed into law the most comprehensive state bill restricting the sale of PFAS in consumer products, as well as fluids used in the extraction of oil and gas products, as early as 2024. Eliminating PFAS at the source is the best way to keep it out of the environment. We also support a growing body of peer-reviewed scientific research on PFAS. As a leader in the water industry, Castle Rock Water is engaged in stakeholder and other local, state and national opportunities to develop solutions. Castle Rock Water will continue to closely monitor the EPA’s guidelines on PFAS to inform our next steps.
Drinking water providers test their product more than just about any other industry. Water quality is highly regulated, primarily through CDPHE, which is the enforcement of the EPA’s Safe Drinking Water Act and Clean Water Act. Measuring PFAS in water is easier compared to measuring exposure from other sources of PFAS like clothing, food packaging or dental floss.
Bottled water is not regulated nor tested to the same stringent standards as tap water and bottled water quality can vary. According to Consumer Reports, some bottled water may also contain PFAS. The EPA is not recommending bottled water as a source to avoid PFAS. Various organizations are beginning to look deeper into this topic. Find more about PFAS and bottled water from the American Water Works Association.
We encourage residents to avoid PFAS when purchasing consumer goods and new household products. This will not only protect your health but also prevent the compounds from further entering our environment. For a list of PFAS-free consumer goods, visit PFAS Central.
Generally, it is more effective to treat water system-wide where it can be managed by trained, licensed water treatment professionals and supported through state-of-the-art laboratories. If you do use a filter, for example with your refrigerator’s water or ice dispenser, please make sure that you replace the filter regularly based on the manufacturer’s recommendation.
Surrounding communities have received reports of companies using predatory sales tactics to scare customers into paying more than they need to on water treatment options. Expensive water filtration systems are absolutely not necessary for anyone with Castle Rock water.
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