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Keeping costs down - could win you $50!

Castle Rock Water's $77 million 2020 budget was approved by Town Council in September. When developing the budget each year, Castle Rock Water goes through an extensive rates and fees study.

Using financially sound practices to review current and future projects, and their costs, is how the department determines rate changes. In 2020, rates will actually be decreased! While the huge improvements to the water treatment plant, and the major expansion of the waste water treatment plant gets a lot of attention, business practices are also evaluated. 

One area that you, our customer, can help with, is to reduce all that paper. Printing and mailing bills each month to the more than 22,000 customers adds up. H20Access is an online system where you can review and pay your monthly bill. Customers can also set up automatic payments and get a 12-month history of billing statements.

If you opt-in for paperless billing, instead of a monthly printed statement, you get a monthly email reminder that your statement is ready for review - and, it comes along with Your Town Talk too!

Castle Rock Water is giving 10 random customers who are enrolled in paperless billing a $50 credit on their December water bill! Be sure to enroll before Nov. 30. Current paperless customers are also eligible. Log on now.

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