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The original item was published from 7/7/2020 11:22:00 AM to 7/7/2020 11:22:02 AM.

News and Announcements

News and Announcements

Posted on: April 27, 2020

[ARCHIVED] Castle Rock Fire encourages residents to sign up for Community Connect to protect life and property


Castle Rock Fire and Rescue is rolling out Community Connect, a new tool that allows first responders to access information specific to a resident’s home while en route to the emergency, saving critical seconds when it counts the most.

Community Connect is a secure, easy-to-use website that allows residents to share important information about their household to aid emergency service personnel to respond more efficiently and effectively with the ultimate goal of better incident outcomes. 

“We are always looking for ways to improve the services we provide to our community,” said Fire Chief Norris Croom. “Community Connect is a tool that gives critical information about households to our first responders so they’re better prepared to respond to the situation the moment they arrive on scene, in the most effective and caring way possible.” 

In about 5 minutes, residents can create a free, secure Community Connect account online at The secure site is only accessible by CRFD. 

All information provided through Community Connect is completely voluntary. Residents can decide what information they are comfortable sharing, such as how many people are living in the home and their ages. They can report if there is a disabled person living in the home or if there are pets in the residence. Residents can even upload a floorplan of their home. Additionally, there is a section to report COVID-19 related information. 

Sign up today to save precious additional minutes in an unforeseen emergency. For more information about Community Connect, visit

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