Administrative Services Division
Administrative Services coordinates general office activities and supports each of the divisions within Castle Rock Fire and Rescue.


Administrative Services is staffed by one administrative supervisor and one senior office assistant. Office hours are Monday through Friday from 8 a.m. to 5 p.m.


  • Data management
  • EMS and rescue billing
  • Employee relations        
  • Administrative support

Administrative Services can be reached at 303-660-1066.

Operations Division
The Operations Division responds to fires, medical emergencies, auto accidents, odor investigations, gas leaks, hazardous materials incidents, technical rescues and wildland fires.


The division is staffed by one deputy chief, an assistant chief of accreditation and emergency management, three battalion chiefs, 12 lieutenants, 12 engineers and 40 firefighters, all of whom are paramedics or EMTs. The Operations Division delivers direct emergency and nonemergency services 24 hours a day, seven days a week, to residents of Castle Rock and surrounding areas.

The Operations Division also manages communications and information systems, including 800 and VHF radio communications, cellular, paging and satellite communications, computer records-management systems, computer-aided dispatch response programming and mobile data systems. The Fire and Rescue Department is dispatched by the Douglas County Sheriff's Office under the United Fire Dispatch Authority.

The department complies with the Health Insurance Portability and Accountability (HIPPA) Act of 1996 Privacy Rule. Learn more in the HIPAA Notice of Privacy Practices (PDF)

Email the operations chief, or call 303-660-1066.

Life Safety Division
The Life Safety Division fights fire through education and prevention. It coordinates and manages the fire prevention program, plan review, community relations, public education and inspection services. 


The Life Safety Division is staffed by one fire marshal, one deputy fire marshal, three fire prevention officers, one fire and life safety inspector, and two fire and life safety educators.
Email the division chief / fire marshal, or call 303-660-1066. 

Training Division
The Training Division develops, coordinates, delivers and manages training and education to ensure personnel are fully prepared to effectively, efficiently and safely respond to service calls.


The Training Division is staffed by one division chief and a fire training captain.


The Training Division works with the Operations Division to coordinate and deliver monthly training for basic and advanced life support and emergency medical services.

Our firefighters all complete a variety of training and education programs, including:
  • Basic and advanced fire suppression tactics (including structural, vehicle and willdland firefighting)
  • Fire service vehicle operations
  • Technical rescue awareness (trench / excavation, confined space, vehicle, rope rescue and structural building collapse)
  • Leadership and fire officer development

Email the training chief, or call 303-660-1066.