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1. How do CRPD’s staffing levels compare to police departments in neighboring communities?
2. Is a new fire station planned in Castle Rock?
3. How much would the new housing construction tax add to the cost of the average home in Castle Rock?
4. How do recent home sales prices in Castle Rock compare to that of other Front Range communities?
5. CRPD has requested 34 more staff and CRFD 41, for 75 positions total. The new housing tax is estimated to generate $13.9 million annually. Does that mean these employees would each be paid $185,000?
6. Doesn’t growth – new homes and new commercial developments, like the Promenade – generate enough sales tax to pay for the firefighters and police officers the Town needs?
7. Why is the Town requesting a 10-year “TABOR timeout?”
8. What would the effective date be for the ballot measures if they are passed?
9. Has the Town worked to cut its costs prior to requesting additional revenues?
10. My home’s value has increased, and I’m expecting a big increase to my property tax bill. Won’t the Town get some of that money to help meet its needs?
11. How does the Town’s sales tax compare to that of neighboring communities?
12. I understand the Town receives a nominal portion of my property tax, but I think I pay enough overall. If the Town needs more revenue, can’t it negotiate with other local tax recipients for some?
13. Don't the police and fire departments benefit from the impact fees the Town charges on every new house built?
14. Would a sales tax increase disadvantage Castle Rock businesses by driving people to instead make online purchases?
15. Can the Town use the $5.7 million it has received in federal American Rescue Plan Act funds to address the needs proposed for funding by the ballot items?
16. Does the Town spend all the revenue it brings in each year? If not, why can’t prior years’ savings be used to fund the needed fire and police positions?
17. Why did the Town give business grants during 2020 if it has financial needs?
18. I heard the Town can’t ask for a 10-year TABOR timeout – that five years is the maximum timeout allowed. Is that true?

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1. Who is involved in the annexation process?
2. How can I voice my opinion on an annexation?
3. What is the impact to the Town’s road infrastructure?
4. If we stop annexations, do we stop growth in Castle Rock?
5. What is the impact to the Town’s water supply?

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1. Can I cancel a swim class that has not started yet?
2. Can I cancel a swim class once the session has started?
3. What lap lanes are open now?
4. What are the pool hours? What time does the pool open?
5. Do I have to pay if I'm just watching kids swim?
6. What is the deepest part of the leisure pool?
7. When is the splash pad open?
8. What are the ages of children to be left alone at the MAC, REC and outdoor pools?
9. How do I view schedules for the lap, leisure and outdoor pools?

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1. How are teams formed?
2. Can my child play up?
3. Do I get a discount when I register my child if I volunteer to coach?
4. How do I volunteer to coach?
5. What are skill evaluations?
6. What equipment is provided?
7. What is the waitlist?
8. What is the athletic refund policy?
9. Why do I need to attend the parent meetings?

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1. What is 5G?
2. What is the Town’s responsibility in regard to cell towers, small cell and 5G?
3. Who should citizens contact regarding any safety concerns they might have for 5G?

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1. What is CodeRED and why is Douglas County using it?
2. CodeRED Frequently Asked Questions
3. How do I sign up?

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1. How do I report a concern or an issue to the Town?
2. How do I obtain additional information about Town events / issues?

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1. What is a Comprehensive Master Plan?
2. What’s included in the plan?
3. How does the plan guide development decisions and control growth?
4. What other ways does the plan guide the Town?
5. How often is plan updated?

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1. What are the plans for water usage and transportation?

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1. Why doesn't the Town provide a second access point to/from Sapphire Pointe to the northwest via Mesa Drive?
2. When will an alternate route/road be installed between Crowfoot Valley Road and I-25?
3. What are the plans for widening Crowfoot Valley Road? Why hasn't this been thought through for this area?
4. Any plans to improve safety for cyclists?
5. Does the Transportation Master Plan projected volume of 37,000 vehicles per day fully account for all developments being built out on Crowfoot between Founders and Park Road?
6. Will the speed limits change on Crowfoot to Founders?
7. What will you do for sound and light mitigation on the corridor?
8. Why is the turn light at the corner of Crowfoot and Founder not yellow flashing during lower volume times as you proceed from Founders on to Crowfoot?
9. Is there enough right of way for a major roundabout (especially with the gas line along Crowfoot)?
10. Why not have the developer fund the cost of a traffic signal at Sapphire Pointe now instead of waiting to fund and construct when the traffic volumes are higher?
11. Why doesn't the Town have the developers pay for the road widening since the projected increases in traffic are due to their new construction?
12. If there are budget issues around ensuring quality of life for the neighborhoods negatively impacted by this expansion, why doesn't Douglas County and/or Castle Rock issue a bond to fund the work?

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1. What are water budgets?
2. Why does Castle Rock have watering schedules?
3. Does Castle Rock have a water supply problem?
4. What can I do if there is excessive water running through my yard?

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1. Where can I find out about current development?
2. Where can I find information on building permits and inspections?
3. Who can I talk to about planning and zoning?
4. What is the Town's plan for future growth?

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1. What is a train horn quiet zone?
2. What are the options for creating a train horn quiet zone?
3. Did Town Council consider other options?

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1. How can I purchase tickets?
2. How do I redeem my ticket?
3. How early can I arrive to get my spot?
4. What happens if I arrive late or need to leave early?
5. What else should I know about the drive-in movies?

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1. Can I install solar panels, wind generators or shade structures on my home to reduce electricity needs?
2. How do I request ADA accommodations from the Town to participate in Town services or activities?

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1. Is the library being forced to move and businesses being required to relocate due to more development there?
2. I'm told the developer didn't provide near enough for the quiet zone as they promised and the town doesn't have the funding to make up the rest.
3. If the town approves The View, an enormous apartment complex in north downtown, will there be an improvement made to the intersection of Wilcox and Eighth st?
4. Is it true that the block with the B&B cafe has been bought out by developers and has plans to be redeveloped as a high rise? What other high-rises are in the works for downtown?
5. I heard that the Emporium and the Barn are being turned into apartments. Is that true?
6. Can landowners demolish Downtown buildings?
7. What are the height restrictions for buildings in Downtown?
8. What is happening with the burned out house on Wolfensberger just before the new roundabout that is under construction?
9. What is happening with the two gas stations for sale on the east side of I-25 and Wilcox? One is for sale, and the other may be abandoned? Any update is appreciated!
10. Any new action on the proposed Hillside Development off of Wolfensberger Road?

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1. What’s the latest on the Young American Planned development?
2. What’s the latest on the Pine Canyon and Pioneer Ranch proposals? Are there plans within these developments to preserve that forest and protect our wildlife neighbors?
3. Are there any known plans for the empty building that used to be Wendy's on Milestone Lane?
4. What is going on with the Memmen Young Infill planned development? We were told there would be no blasting, but we have been hearing blasting coming from the ridge at night throughout September.
5. Are there any plans for the lot that used to be an old gas station on South Wilcox Street/Frontage Road?
6. How can I find out what uses are planned for a specific piece of property in Castle Rock?
7. What can Town Council do/not do in terms of zoning?
8. How can I find out who owns a property?
9. What can be done to stop the development of Castle Rock?
10. I know the open space at Mickelson & Lantern north of Matney Park is reserved for a school. Is the plan for that to be a high school?
11. Any plans for a Trader Joes coming to Castle Rock?
12. The 2030 master plan talks about a border around Castle Rock to keep it separate from surrounding cities. What does this look like? Is this a narrow border purchased by the city or a
13. Any word of a Dunkin' Donuts coming to Castle Rock?
14. Any plans for a Costco in Castle Rock?
15. What is annexation and how does the process work?
16. How does development work in Castle Rock?
17. Does the Town have a policy for managing prairie dogs? Are developers required to submit a permit before moving forward?

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1. Is Kum & Go building a gas station off Crystal Valley Parkway? I heard a gas station there was previously denied, is that true? Where can I find recordings of the neighborhood meetings?
2. What is the plan for King Soopers on Ridge Road? The store currently can barely sustain the community now. Wedging apartment complexes and new homes in already developed
3. What is going on or planned for the city land at Valley and Columbine where the old city maintenance building was?
4. I’ve seen on social media that the Dawson Ridge area has been sold for development. What’s happening there?
5. What about the land east of Lantern Circle and South of Mitchell? There is a large piece of land off of Lost Canyon Ranch Road that I heard the owner is trying to sell for development, is there an
6. What is the status of the area adjacent to the Memmen Ridge Open Space?
7. What is the proposed annexation known as Pine Canyon?
8. Hi there. There's a post on Castle Rock Talk (Facebook) about a gas station and liquor store going in at the intersection of Plum Creek and South Lake Gulch Road. Is this correct? Or not so much?
9. Are there plans to develop the east side of I-25, near Castle Rock Parkway?
10. Is the land at the end if paved road on Ridge Rd next to the Tree Farm going to be developed soon for houses?
11. Is the open space at Mickelson & Lantern north of Matney Park going to be developed anytime soon?

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1. Over two years ago the Town said here in the fact and fiction that more gathering areas and items from the Promenade vision book would be built starting that year and going forward, not one
2. It appears that the Alberta developers site no longer contains any news regarding new tenants coming to the Promenade development, as the website is no longer active. Where can I find these updates?
3. What has happened with the retaining wall at the Promenade?
4. What is being done by the Town to ensure that the (Promenade) developer is delivering what was promised?
5. Hi! Can you provide an update on the Promenade shopping area? It looks like we are building more than we can fill...
6. How was the Town involved in funding the Promenade?

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1. What is the structure going up next to the Sherwin-Williams on Meadows Parkway?
2. Is there a plan to have a sidewalk from Morningview to Wolfensberger on Coachline Road?
3. What uses is the Meadows Town Center zoned for?
4. My question pertains to the CityScape development by Richmond...

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1. How much in annual revenue does the Town’s sales tax on food produce?
2. Can grocery tax revenue be used to help fund renewable water?
3. If the grocery tax was eliminated, would the Town have less resources for transportation needs?
4. How much reserve funds does the Town have?
5. What services are funded by local taxes?
6. Is the Town responsible for all public services within Town boundaries?
7. Does the Town of Castle Rock help fund local schools?
8. Can you explain why Founders Village is a special Tax district and how money from this tax district is used? Thanks.
9. What is the additional fee on purchases at the Promenade, and to whom does that go?
10. I made a purchase at a Castle Rock grocery store and noted there were 3 sales tax items shown: 4%, 3.9% & 2.9%. I thought Castle Rock’s sales tax was 7.9% total. What is the breakdown for this 10.8%?
11. Where can I find out about the Town’s budget?

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1. What is happening at Metzler Park, near Walmart? There's construction in the lowland area just west of the parking lot, at the bottom of the sledding hill.
2. Are there any requirements on what kind of trees developers are required to plant? Or seems like there are too many deciduous trees and not many native ponderosas which really define our town. Could
3. Do you need to be a Castle Rock resident to be on one of the city boards (such as the art commission)?
4. Can an HOA within the city of Castle Rock restrict or limit the installation of artificial turf on a homeowners residential property?
5. What's the scoop on why Castle Rock is not part of RTD?
6. Are there any additional supermarkets slated for Castle Rock?
7. What are the exact details of how Castle Rock excluded itself from SCFD?
8. What is happening to the Ash trees around town? At my apartment complex in black feather and my old home, they have not bloomed yet.
9. How do I propose that an older ordinance get reviewed for adjustments? Specifically, golf carts are not allowed in castle rock because they can’t be registered as a vehicle.
10. I have heard the train horn quiet zone will be funded by the new Encore development next to Town Hall. When will the quiet zone actually be operational, meaning the horns will no longer be heard??
11. Does Castle Rock have a paper, glass, aluminum, plastic, and tin recycling program?
12. How do I ensure that my feedback becomes part of the official record of a Town Council meeting?
13. Will you please provide the exact rules/laws for the use of personal fireworks when it is not the 4th of July?
14. Is a short term rental allowed in Castle Rock?
15. Is it allowable to have a wood burning fireplace in a new construction home?
16. Why does the Town not enforce its illegal sign code? ...
17. When are Town Council meetings?
18. How can I receive emails about Town happenings?
19. Where can I learn about events and open houses?
20. Is it possible to opt out of door-to-door solicitation?
21. Does Castle Rock have a sister city?

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1. Is a new park being planned somewhere along Gilbert Street or is a new name being considered for Centennial Park?
2. Would the town consider building another incline or two in town? The one at Phillip S. Miller is so popular it’s hard to find a space. Maybe another incline on that same hill or maybe one on the
3. Town plans to build a recreation center in the 5 year recreation plan. The community surveys show that acquiring more open space/parks and creating more trails are priority while building a
4. With the explosion in development and population. Are there plans for another recreation center? The current facility is already over crowded it appears at most peak times.
5. Are e-bikes and dirt bikes allowed on Castle Rock trails?
6. What are you doing with the land by Sovereign and Cherry?
7. Can I climb to the top of Castle Rock?
8. An ice rink (year round/regulation sized/enclosed) would be a huge deal for the town. There are many skaters and hockey players who now have to drive 30+ minutes one way. Would the town
9. Can the Town construct a staircase to the top of the Rock?
10. Why do Town employees go up on the Rock?
11. Are there any plans to construct a full-sized ice rink in Castle Rock?
12. Are there plans for a year-round simulated snow park at Philip S. Miller Park?
13. What percentage of Castle Rock land is dedicated/protected open space? Is there a map showing these locations?

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1. Is it legal to discharge a firearm in the active protection of livestock(chickens) against a nuisance animal(bobcat) attack?
2. What can be done to stop noise from jake brakes/compression engine brakes?
3. What is being done about gun safety in our communities? What it currently being placed into action to further protect ourselves and others?
4. How is the need for fire restrictions evaluated?
5. What is the process to request police to increase their presence in neighborhoods where speeding is prevalent?
6. Why are some larger local stores only allowing customers one entrance into and one main exit out of the store? Is this some type of social distancing method?
7. Will Castle Rock Police issue a ticket if the Colorado license plate renewal tag has expired, but the one month grace period has not expired?
8. Who is supposed to enforce the "No Parking at any Time" signs posted in Castlewood Ranch? Is it the HOA, Douglas County Sheriff's Office or CRPD?
9. In a residential neighborhood, is it legal to park on the opposite side of the street, going against traffic? Also, is it legal to park with two wheels on the sidewalk?
10. Is it legal for motorized dirt bikes to be driven on streets in The Meadows? It is legal for motorized vehicles/bikes to ride in the open space adjacent to Morning Glory and Waverton Ranch?
11. What are the laws around marijuana consumption outdoors on residential property? Are these laws being enforced?
12. Is it true that Castle Rock’s growth is bringing more crime?
13. Why are the firefighters on overpasses/bridges on I-25?
14. I’ve heard Pit Bulls will no longer be banned. Is that true?

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1. Is there a plan to extend Prairie Hawk Drive to Plum Creek Parkway?
2. Are there any plans to widen Wolfensberger from Red Hawk Drive to Coachline?
3. What is the plan for roadways in terms of fifth street and the traffic through downtown as it relates to the new developments up on ridge road and north of highway 86? It is already very congested,
4. Is there a plan to make the city more accessible by walking/biking? We have a lot of sidewalks that end abruptly and bike lanes that go nowhere.
5. Why can't the traffic engineer time the lights so you don't have to stop at every red light. Founders is a mess.
6. What road construction is happening in Castle Rock?

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1. Will pharmaceuticals (birth control, hormones, etc.) and other chemicals and organic material (such as blood) be extracted from our drinking water with advanced treatment?
2. Will the cost of our water go down with the implementation of water reuse, or should we expect costs to remain steady?
3. Why are we being forced to drink recycled water starting in 2020? Did I miss a Town vote on this? I do not want to drink recycled water. I'd rather slow Town growth than drink recycled water.
4. What is the source of the water in Sellars Gulch? It flows year-round through Festival Park but seems to disappear just a few miles upstream.
5. Why is Castle Rock Water asking residents, HOAs, and commercial customers to conserve more water?
6. Is our water bill among the highest in the nation?
7. Why aren’t developers required to desert-scape in Castle Rock?
8. Does the Town have a surplus of water it sells to other communities?

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1. What is the sales tax rate in Castle Rock?
2. How do I obtain a business and tax license in Castle Rock?
3. How do I get on the bid list?
4. What Town services are paid for with tax money?

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1. Why doesn't Castle Rock have tornado sirens?
2. How do I become a firefighter?
3. What I can or cannot do during the fire restrictions?
4. Why do you send a fire truck when someone calls for an ambulance?
5. Will I get a bill from the fire department if you come and rescue me?
6. Who buys the food when you are at the grocery store?
7. How many firefighters are on duty on any given day?
8. What is your shift schedule like?
9. Are all firefighters paramedics? What’s the difference between an EMT and a Paramedic?
10. Do you have a fire dog?
11. Why do the fire apparatus park in the fire lane when they are at the grocery store?
12. What hospital will you take me?

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1. Do you have a printout of the fitness class schedule?
2. How old to you have to be to participate in the group fitness classes?
3. Does it cost extra to take a group fitness class?

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1. What are the planned improvements?
2. Will access to nearby business and commercial properties south of 5th Street/Hwy 86 be maintained or improved?
3. Does the City plan to improve Hwy 86, Ridge Road, and 5th Street to allow the Four Corners intersection to operate well?
4. How long do you expect the improved intersection to handle our growing traffic volumes?
5. When will Four Corners intersection improvements be constructed?
6. How will traffic detour during construction? Will rush hour, business, and school traffic be taken into consideration?
7. Why wasn’t a roundabout the recommended intersection configuration here? They seem to work well at other locations.
8. How is public input being considered?

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1. What is GIS?

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1. How do I find out what type of Internet access is available in the Castle Rock area?

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1. What are the group class sizes?
2. What should we bring for swim lessons?
3. When can I register for a class?
4. Is it possible to make up a lesson if a class is missed?
5. How do I cancel my lessons?
6. Can my child swim before or after their lesson?
7. My swimmer is on the wait-list. How do I know if they are placed in a lesson?
8. Are their changes in class times on a holiday?

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1. Is that open space really "open space?"
2. How do I find out about zoning?
3. What are Castle Rock’s taxes?

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1. I received a blue door tag. What does that mean?
2. What can I expect during an appointment from Castle Rock Water?
3. Whose responsibility are the water lines in my home?
4. How do I turn off water in the event of a water emergency?
5. How do I avoid frozen pipes?

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1. What are the ages of children to be left alone at the MAC, REC and outdoor pools?
2. Do we still need a reservation? Masks?
3. I made an account online, but I can't access it - how can I get into my account to register?

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1. What if I have more than 10 kids at my party?
2. What is your cancellation policy?
3. Is food and cake allowed? Is alcohol permitted?
4. What age does the MAC charge apply?
5. When can I get into my party room?
6. What do I do with my belongings during the day?
7. Is there a refrigerator or freezer for use at the facility?
8. Can we have food delivered?
9. Can blow up toys be used in the pool?
10. Do we need to bring our own towels for the pool?

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1. Can I pay my ticket online?
2. When is my payment, class, or community service due?
3. Can I change my hearing date?
4. Can I get an extension on my payment, class, and/or community service?

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1. How do I get a deaf or blind child area warning sign installed on my street?
2. How are crosswalks determined?
3. How do I get a stop sign installed on my street?
4. How are speed limits determined?

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1. Who do I contact regarding parks maintenance?
2. Where can I find an off-leash dog park?
3. Are grills allowed in the park?
4. How do I reserve a picnic shelter/pavilion?
5. Are there campgrounds located in Castle Rock?
6. Are e-bikes and dirt bikes allowed on Castle Rock trails?
7. Are horses allowed on Town trails?
8. Why is mountain biking prohibited at Gateway Mesa Open Space?
9. Can I climb to the top of Castle Rock at Rock Park?

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1. How will I know when work is beginning on my street?
2. What happens if the contractor damages my property while working on my street?
3. How do I get to my house if I can’t park on my street?
4. Where can I provide feedback on the work that is done on my street?
5. How much money is the Town investing in road maintenance this year?

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1. How do I obtain a police report?
2. Can I do anything about a dog that barks all the time?
3. Can I look up crime statistics for Castle Rock?
4. Are pet licenses required in Castle Rock?
5. I want to be a police officer. How do I apply?
6. What is curfew in the Town of Castle Rock?
7. How do I report a crime?
8. How do I file an online Police report?
9. What is the noise ordinance in the Town of Castle Rock?
10. How do I find lost property?
11. How do I become a victim advocate volunteer?
12. Can I have my fingerprints taken at the Castle Rock Police Department?
13. Does the Town of Castle Rock require a monitoring permit for a home security system?

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1. What do I do if my pet is missing?
2. What do I do when my neighbor’s dog barks continuously?
3. Can I have a Pit Bull?
4. Are Dogs allowed off leash?
5. Can I use an electronic leash?
6. How do I license my dog?
7. Do I need to license my cat?
8. Am I allowed to have chickens?

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1. How do I become a volunteer for Parks, Open Space and Trails – POST Partners Program?
2. Can my school, church group, or business do a volunteer event with POST Partners?
3. Can volunteer hours be verified for graduation or court ordered?
4. What volunteer opportunities are available through the Town of Castle Rock’s POST Partners Program?
5. What do I bring with me on volunteer events?
6. Why is volunteering so important?
7. What training will I get as a POST Partner volunteer?
8. Will you provide me with a reference when I have finished volunteering for you?
9. Can I add my volunteer service to my resume or job applications?
10. How old do I need to be to volunteer with POST Partners?
11. Where are the volunteer positions located for POST Partners?

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1. How do I view schedules for fitness classes, lap pool, trampolines, indoor fields, gym and virtual classes?
2. I made an account online, but I can't access it - how can I get into my account to register?
3. How do I cancel a class or receive a credit for a class?
4. Are fitness and water aerobics classes included with admission? Where is the fitness class schedule located?
5. What are the ages of children to be left alone at the MAC, REC and outdoor pools?
6. I live in Castle Pines North, do I get a resident discount?
7. Do we still need a reservation? Masks?
8. I'm interested in employment with the Parks and Recreation Department; how do I apply?

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1. What do I need to know about snow routes?
2. How do I get a pothole fixed?
3. I live on a cul-de-sac and there is a pile of snow in the middle, are you ever going to remove it?
4. Plowed snow landed on my driveway and sidewalks. Why do you do that, and when are you going to clear it?
5. When are you going to come around and clear the drains once the snow starts to melt?
6. When are the plows coming back into my neighborhood to remove the snow that was previously plowed and stacked?
7. My street is really rutted due to melt. When will the Town clear the ice?
8. Where do I call to report a snow or ice safety hazard?
9. When are you going to clear the rest of the snow on my street, widening it to two lanes instead of one?
10. How do I get a stop sign installed on my street?
11. How do I report vandalism to a sign?
12. How do you synchronize traffic lights?
13. Why don't we have longer cycle lengths for traffic signals?
14. What are the different types of traffic signals? I’ve noticed cameras on some of them.
15. What if a traffic signal isn't working correctly?
16. How are the streets swept and maintained?
17. How can I get a traffic volume count?
18. How can I get information about traffic calming in my neighborhood?
19. What is the proper way to cross a street at an intersection?
20. How are speed limits determined?
21. How are crosswalks determined?
22. How do I get a deaf, blind or autistic child area warning sign installed on my street?
23. How can I get information about the Town's On-street Parking Policy in my neighborhood?

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1. Why make the change to a new registration system?
2. I’ve been to the Recreation Center and the MAC dozens of times. I even have an old ID card. Why aren’t I in the system now?
3. Will my old punch card still work?
4. Why can’t I use the self check-in with my punch card anymore?
5. I am trying to log into my account on the online member portal. I forgot my password, can you tell me what it is?
6. I have Silver Sneakers/Silver&Fit/Renew Active. Do I get a member card?

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1. When are my taxes due?
2. If I have no tax liability, do I still need to file a tax return?
3. Is a postmark of the 20th acceptable as proof of the mailing date?
4. When do I report / remit sales taxes?
5. What happens if I do not file on time?
6. What is the vendor's fee?

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1. What are residents responsible for clearing?
2. Why don't plow drivers specifically clear to the north side of the street?
3. How do I report an ice issue?
4. Why do plow drivers dump snow on freshly-cleared driveways or sidewalks?
5. Who can I reach out to if I need help removing snow?
6. What does the Town do with snow Downtown?
7. What kind of deicer does the Town use?
8. How many snowplows does Castle Rock have?

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1. Can I bring my food and alcohol?
2. What can I bring to the concert?
3. Where do I park? Is there a fee to park?
4. What time do the concerts start?
5. What happens if it rains?
6. Will there be food and drinks for sale at the concerts?
7. Can I bring my pet?
8. What can't I bring inside the venue?
9. What size chair can I bring to the venue?
10. Will I be allowed readmission if I leave?
11. Do I need to print out my ticket?
12. Are children free?

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1. Where can I find information regarding drainage requirements on residential construction?
2. Can I store landscape materials in the street for my house project?
3. When am I required to install landscaping at my new house?
4. Where do I submit a mosquito annoyance complaint or information request?
5. What can I do about the excessive water and ice that constantly flows over my sidewalk?
6. Can the storm drain inlet on my street be altered?
7. Who may I contact to address soil erosion in the open space near my property?
8. Who may I contact to request maintenance of the drainage facilities on or near my property?
9. How may I request a review of the monthly stormwater utility fee for my commercial property?
10. Who should I call if I am aware of accidental or illegal dumping down the storm drain?
11. Where does the water that leaves my street go?
12. What is a drainage swale?
13. My lender is requiring flood insurance. What do I do?

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1. When should I receive my mail ballot?
2. Why didn't I receive a ballot for the election?
3. How do I register to vote?
4. Where do I vote?
5. Where are the ballot drop-off locations in Castle Rock?
6. What happens if I make a mistake on my ballot?
7. When is the deadline to return my ballot by mail?
8. What can I do at a Voter Service and Polling Center?

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1. Are there any plans to offer some type of connecting transportation service from Castle Rock to south Denver? There are senior citizens that cannot drive, and would like a bus or van service to the
2. If I need a ride to and from the doctor’s office, is that one or two trips?
3. What if I need assistance?
4. How many rides can I reserve?

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1. Why does the Town have watering restrictions?
2. How do I report a water break?
3. How do I report a water waste violation?
4. How are water meters read?
5. If I see a spike in my water bill, what could it mean?
6. What can I do about changes in pressure in my water?
7. I got a water violation. What should I do?
8. What do I do if I see continuous water running over the sidewalk?
9. How can I avoid frozen pipes in extreme cold?
10. What is backflow and what causes it?
11. How can I protect my home from backflow (cross-connection)?

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1. What is reuse water?
2. Why is Castle Rock going to reuse?
3. Is reuse water safe?
4. What is Advanced Treatment?
5. How is reuse water different than downstream water?
6. Are we drinking the same water the dinosaurs did?
7. What other communities use Reuse Water?

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1. How hard is Castle Rock water?
2. Why is there white residue on my glassware?
3. Is there fluoride in our water?
4. Do I need a water filter?
5. Is bottled water safer than tap water?

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1. Are businesses in the area open during construction?
2. How large will the roundabout be?
3. Can I still go south on Wilcox Street to get to businesses?
4. Will the temporary signal at Phelps and Perry streets become permanent?

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1. How do I apply for a job with the Town?
2. How do I check the status of my application?
3. Will I automatically be considered for other positions if I previously submitted an application?
4. I missed the deadline – can I still apply?