How do I turn off water in the event of a water emergency?

Should you need to turn off the water coming into your home (i.e. for a frozen pipe break), turn off your water at your water shut-off valve. This is usually located near your meter (on the meter tree) in your basement or crawl space on the wall closest to the street. Do not shut your water off at the street. The valve at the street is the property of the Town and should not be tampered with. Accessing this street valve/meter pit, during cold weather, can allow the warm air to escape and colder air in, potentially causing additional problems. If you need an emergency shut-off at the curb stop or meter pit, call 720-733-6000. For after-hours, simply press 1, and you will be connected to Castle Rock Police who will dispatch to on-call staff. 

Show All Answers

1. I received a blue door tag. What does that mean?
2. What can I expect during an appointment from Castle Rock Water?
3. Whose responsibility are the water lines in my home?
4. How do I turn off water in the event of a water emergency?
5. How do I avoid frozen pipes?