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1. Who is involved in the annexation process?
2. How can I voice my opinion on an annexation?
3. What is the impact to the Town’s road infrastructure?
4. If we stop annexations, do we stop growth in Castle Rock?
5. What is the impact to the Town’s water supply?

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1. Can I cancel a swim class once the session has started?
2. Can I cancel a swim class that has not started yet?

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1. How are teams formed?
2. Can my child play up?
3. Do I get a discount when I register my child if I volunteer to coach?
4. How do I volunteer to coach?
5. What are skill evaluations?
6. What equipment is provided?
7. What is the waitlist?
8. What is the athletic refund policy?
9. Why do I need to attend the parent meetings?

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1. What is CodeRED and why is Douglas County using it?
2. When will CodeRED be used?
3. Why won’t I get a call about severe weather?
4. What if I do not have the Internet?
5. Can I register more than two phone numbers for one address?
6. Will my phone number automatically be included?
7. Do I need to renew my registration at any time?
8. How is my personal information protected?
9. How will I recognize a CodeRED message?
10. What should I do if I receive a CodeRED message?
11. I have a landline, and it does not work when the power goes out. How will the system be able to contact me?
12. Will the CodeRED System leave a message on my answering machine?
13. What happens if the line is busy?
14. What circumstances might prevent a message from being delivered to me?
15. How reliable is this system?
16. What is the CodeRED mobile app?
17. How is this system being funded?

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1. How do I report a concern or an issue to the Town?
2. How do I obtain additional information about Town events / issues?

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1. Where can I find out about current development?
2. Where can I find information on building permits and inspections?
3. Who can I talk to about planning and zoning?
4. What is the Town's plan for future growth?

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1. What is a train horn quiet zone?
2. What are the options for creating a train horn quiet zone?
3. Did Town Council consider other options?

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1. Can I install solar panels, wind generators or shade structures on my home to reduce electricity needs?
2. How do I request ADA accommodations from the Town to participate in Town services or activities?

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1. What is the sales tax rate in Castle Rock?
2. How do I obtain a business and tax license in Castle Rock?
3. How do I get on the bid list?
4. What Town services are paid for with tax money?

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1. Why doesn't Castle Rock have tornado sirens?
2. How do I become a firefighter?
3. What I can or cannot do during the fire restrictions?
4. Why do you send a fire truck when someone calls for an ambulance?
5. Will I get a bill from the fire department if you come and rescue me?
6. Who buys the food when you are at the grocery store?
7. How many firefighters are on duty on any given day?
8. What is your shift schedule like?
9. Are all firefighters paramedics? What’s the difference between an EMT and a Paramedic?
10. Do you have a fire dog?
11. Why do the fire apparatus park in the fire lane when they are at the grocery store?
12. What hospital will you take me to?

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1. How old to you have to be to participate in the group fitness classes?
2. Does it cost extra to take a group fitness class?

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1. What is GIS?

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1. How do I find out what type of Internet access is available in the Castle Rock area?

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1. Is that open space really "open space?"
2. How do I find out about zoning?
3. What are Castle Rock’s taxes?

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1. I received a blue door tag. What does that mean?
2. What can I expect during an appointment from Castle Rock Water?
3. Whose responsibility are the water lines in my home?
4. How do I turn off water in the event of a water emergency?
5. How do I avoid frozen pipes?

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1. What if I have more than 10 kids for my party?
2. What age does the MAC charge apply?
3. When can I get into my party room?
4. Can I bring additional decorations for our party room? What is already provided?
5. What do I do with my belongings during the day?
6. Can we have a pinata?
7. Is food and cake allowed? Is alcohol permitted?
8. Is there a refrigerator or freezer for use at the facility?
9. Can we have food delivered?
10. Can blow up toys be used in the pool?
11. Do we need to bring our own towels for the pool?
12. Is there a party hostess? What is their role?
13. What is the capacity for the party rooms?

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1. Why is Teen Court a better alternative to the traditional juvenile justice system?
2. What kinds of cases does Teen Court handle?
3. Can I pay my ticket online?
4. What is Teen Court?

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1. How do I get a deaf or blind child area warning sign installed on my street?
2. How are crosswalks determined?
3. How do I get a stop sign installed on my street?
4. How are speed limits determined?

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1. Who do I contact regarding parks maintenance?
2. Where can I find an off-leash dog park?
3. Are grills allowed in the park?
4. What is the cost to reserve a picnic shelter/pavilion?
5. How do I reserve a picnic shelter/pavilion?
6. Are there campgrounds located in Castle Rock?

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1. How do I obtain a police report?
2. Can I do anything about a dog that barks all the time?
3. Can I look up crime statistics for Castle Rock?
4. Are pet licenses required in Castle Rock?
5. I want to be a police officer. How do I apply?
6. What is curfew in the Town of Castle Rock?
7. How do I report a crime?
8. How do I file an online Police report?
9. What is the noise ordinance in the Town of Castle Rock?
10. How do I find lost property?
11. How do I become a victim advocate volunteer?
12. Can I have my fingerprints taken at the Castle Rock Police Department?

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1. How do I cancel a class or receive a credit for a class?
2. I'm interested in employment with the Parks and Recreation Department; how do I apply?
3. Are fitness and water aerobics classes included with admission? Where is the fitness class schedule located?
4. I live in Castle Pines North, do I get a resident discount?

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1. Can I reserve a tee time online?
2. Can the clubhouse accommodate a banquet or party?
3. Do you have reduced rates at Red Hawk Ridge?

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1. What do I need to know about snow routes?
2. How do I get a pothole fixed?
3. I live on a cul-de-sac and there is a pile of snow in the middle, are you ever going to remove it?
4. Plowed snow landed on my driveway and sidewalks. Why do you do that, and when are you going to clear it?
5. When are you going to come around and clear the drains once the snow starts to melt?
6. When are the plows coming back into my neighborhood to remove the snow that was previously plowed and stacked?
7. My street is really rutted due to melt. When will the Town clear the ice?
8. Where do I call to report a snow or ice safety hazard?
9. When are you going to clear the rest of the snow on my street, widening it to two lanes instead of one?
10. How do I get a stop sign installed on my street?
11. How do I report vandalism to a sign?
12. Why don't we have longer cycle lengths for traffic signals?
13. What are the different types of traffic signals? I’ve noticed cameras on some of them.
14. What if a traffic signal isn't working correctly?
15. How are the streets swept and maintained?
16. How are speed limits set?
17. Tell me about speed bumps.
18. What is the proper way to cross a street at an intersection?
19. How do I get a stop sign installed on my street?
20. How are crosswalks determined?
21. How do I get a deaf or blind child area warning sign installed on my street?

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1. What's the difference between a speed bump and a speed cushion?
2. What is a pedestrian center median and a raised center median? How do they slow traffic?
3. If approved, how will the plan be achieved?

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1. When are my taxes due?
2. If I have no tax liability, do I still need to file a tax return?
3. Is a postmark of the 20th acceptable as proof of the mailing date?
4. When do I report / remit sales taxes?
5. What happens if I do not file on time?
6. What is the vendor's fee?

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1. Can I bring my food and alcohol?
2. What can I bring to the concert?
3. Where do I park?
4. What time do the concerts start?
5. What happens if it rains?
6. Will there be food and drinks for sale at the concerts?

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1. Where can I find information regarding drainage requirements on residential construction?
2. Can I store landscape materials in the street for my house project?
3. When am I required to install landscaping at my new house?
4. Where do I submit a mosquito annoyance complaint or information request?
5. What can I do about the excessive water and ice that constantly flows over my sidewalk?
6. Can the storm drain inlet on my street be altered?
7. Who may I contact to address soil erosion in the open space near my property?
8. Who may I contact to request maintenance of the drainage facilities on or near my property?
9. How may I request a review of the monthly stormwater utility fee for my commercial property?
10. Whom should I call if I am aware of accidental or illegal dumping down the storm drain?
11. Where does the water that leaves my street go?

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1. How do I register to vote?
2. How do I determine what my election district is?
3. How do I find out the election results?

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1. If I need a ride to and from the doctor’s office, is that one or two trips?
2. What if I need assistance?
3. How many rides can I reserve?

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1. Why does the Town have watering restrictions?
2. Where do I pay my water bill?
3. How do I report a water leak?
4. How do I report a water violation?
5. How can I avoid frozen pipes in extreme cold?
6. What is backflow and what causes it?
7. How can I protect my home from backflow (cross-connection)?
8. How do I dispose of fats, oils and grease?

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1. How hard is Castle Rock water?
2. Is there fluoride in our water?

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1. How do I apply for a job with the Town?
2. How do I check the status of my application?
3. Will I automatically be considered for other positions if I previously submitted an application?
4. I missed the deadline – can I still apply?