New registration reservation system brings a customer-centered experience
Castle Rock Parks and Recreation understands that making things easy is key. That’s the goal of its new RockREC registration program.
The new system will combine five different platforms into one. No longer will you need to remember different login information for athletic team sports, art classes and reservations. The one-stop shop will help make it easy to register for programs, pay membership dues, and secure park pavilion and trolley reservations.
New Mobile App
The new system is expected to go live in early March. Along with the new desktop dashboard, a mobile app will make accessing recreation services and information available on the go.
The app is available for both iOS and Android
You can enable push notifications for real-time updates
ID cards will be available through the app to help with self-check in at both the MAC and Rec Center.
Stop by the front desk at either the MAC or Rec Center for help creating a profile. Members who have visited the Rec Center since December 2019 will have their information migrated. Either way, users will need to establish their login credentials before using the new system.
Please be patient. There could be lines as customers get set up with their new profiles.
Once customers set up their new profile, they’ll need to get a new picture taken.